Westchester Toyota

Toyota Prius 2- Felix manager- Hasam attendant Although I didn't get the pricing I wanted for my trade-in and the car that I wanted, they were very professional at all times. I am writing this revi Although I didn't get the pricing I wanted for my trade-in and the car that I wanted, they were very professional at all times. I am writing this review contingent that I get the vehicle in a timely fashion and all the specifications. So far, pleased with my service. More

Juan review Not in a lot of words but to the point: From the beginning to the end Juan was professional. The only reson we closed on a deal is because of him. Not in a lot of words but to the point: From the beginning to the end Juan was professional. The only reson we closed on a deal is because of him. We already had a deal with westchester Honda and we skipped it because of dishonesty; with Juan everything was honest from beginning until the end. Thank you Juan. More

Good! I have just purchased the RAV4 with Pedro Segura. Although I have some issues on trading-in my car and financing (new grad discount), he did his bes I have just purchased the RAV4 with Pedro Segura. Although I have some issues on trading-in my car and financing (new grad discount), he did his best on helping and resolving my issues. Thank you Pedro and Toyota for the nice car. More

4TH Camry Lease It was a great joy working with Vincent Valentine , Sean Berry and Joe. Best customer service like always. Thank you guys have a gear New Years. It was a great joy working with Vincent Valentine , Sean Berry and Joe. Best customer service like always. Thank you guys have a gear New Years. More

Feels great Avalon Hybrid Service, Selection, and pricing met my budget and needs. I recommend this dealership for lowest price guArantee. Searched different dealers, and found Service, Selection, and pricing met my budget and needs. I recommend this dealership for lowest price guArantee. Searched different dealers, and found what I needed at Westchester Toyota More

Excellent service We visited Westchester Toyota to look at Sienna minivans. Vincent Valentine took excellent care of us. He had a friendly and professional manner, he We visited Westchester Toyota to look at Sienna minivans. Vincent Valentine took excellent care of us. He had a friendly and professional manner, he was knowledgeable about the vehicles we wanted to see, and he was able to find a great vehicle for us within our budget. We also appreciated Sean Berry's willingness to work with our budget and Fabio Kola's helpful explanations of purchasing terms and options. We also appreciate Chris's help in getting back a CD that we inadvertently left in the stereo of our trade-in vehicle. More

Great deal! Great experience!! Came in looking for a great deal, and that is exactly what I got! Richard introduced himself as soon as I walked in and greeted me, he guided me throu Came in looking for a great deal, and that is exactly what I got! Richard introduced himself as soon as I walked in and greeted me, he guided me through the whole process and it was fast, easy, and professional! If your looking to buy your next Toyota , come see RICHARD!! More

Best costomer service ever! I had been to many dealership but, so far this has been the best, due to a sales person named Eric Johnson. Mr. Johnson treated me with respect. He wa I had been to many dealership but, so far this has been the best, due to a sales person named Eric Johnson. Mr. Johnson treated me with respect. He was very knowledgeable, he was eager but not pushy and I was very happy with the service. I told him what I wanted and how much I was willing to spend and he was able to get me a great deal on a 2012 Toyota Camry. I would recommend this dealership to my family and friends thanks to Mr. Eric Johnson. More

Dishonest and unprofessional I had a terrible experience with this dealership. I went in to look at a tacoma it took about 25 minutes before they would even show me the vehicle. I had a terrible experience with this dealership. I went in to look at a tacoma it took about 25 minutes before they would even show me the vehicle. The price of the vehicle was listed as 22,000 online during the time waiting we discussed what my current car payments were for my rav4 and how I needed to stay in that range (I payed the same thing for the rav4 so i didn't see any issues) The test drive went fine, although the salesmen did not know much about the vehicle. Once we got back inside he asked for the keys to my rav4 to judge its trade in value, he then proceeded to hand my keys off to another salesmen who was take a family to see my personal car i already owned. Once that was settled we sat down to discuss moving forward. He ran my credit, and when I asked what my credit score was, I was told "usable". We went back and forth asking higher or lower and he refused to give me a number. He then went right to putting a deposit on the vehicle before we discussed the price. The whole time he was texting he told me he was texting his finance manager about my credit, which i am personally very uncomfortable with. I wanted to discuss the price of the vehicle and he refused. He finally brought his finance manager over. Who once again would not give me any details when we finally got to talk about a monthly payment he said $620 a month which would have been nearly 25% interest. Obviously My mind was a little blown I thought maybe we were talking about different cars or they showed me the wrong vehicle. I pulled up the vehicle I wanted to look at and they told me thats just an online price this vehicle is more around 26k or 27k. If that was the case we would still be at nearly 15% interest. I originally told them i cannot spend more then $400 a month. When I called them out as being wildly out of line they say well what if we could do mid 400 so they went down nearly 12 grand in about 10 minutes? I told them I was ready to leave due to the weather becoming very bad (snowing). Constantine told me he needed to get his manager to say goodbye to me. he left for about 10 minutes when I got up to leave the "manager" said well what if i can give you close to what you owe on your rav4. I asked for an approximate number and he said he has no idea. So once again he lied to me. It finally came time to leave after aggressively getting outside I started to drive away to find somebody had put two cones behind my car. This all happened on Saturday. On monday I got an email from Violeta ( who was the only decent person i spoke to) and constantine. I explained to both of them my feelings about my experience. I never received a a response from Constantine. I did received a response from Violeta who asked my permission to escalate this to upper management she then sent them an email to Anson in which i was copied. Anson was supposed to call me after work at 6:30PM. I never received a call. I would not recommend this dealer to anybody who wants to buy a car for a reasonable price in a timely fashion. I have bought several cars before so I know the dynamics of a dealership and this was by far my worst experience yet. More

2015 Type S I recently bought a 2015 Toyota Corolla type S from Westchester Toyota. I absolutely love the car and thoroughly enjoyed the service that I received. I recently bought a 2015 Toyota Corolla type S from Westchester Toyota. I absolutely love the car and thoroughly enjoyed the service that I received. My sales person was Jonny Hussain. He went above and beyond to help me with all my needs. Once the sale was finalized the great customer service didn't stop there. Jonny contacted me to see if I was happy with my purchase and if I had any questions. I would recommend this dealership to anyone. More