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Westchester Toyota
Yonkers, NY
2,414 Reviews
Sales
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
Service
Our service department offers the best in automotive service to our customers. We are proud of our state-of-the-art facility, which features the most current diagnostic and repair equipment available. Our highly trained, factory technicians share in the sentiment that you and your vehicle deserve only the best of care.
Parts
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. We offer the same high quality parts your vehicle was built with and we keep a large inventory of these certified parts in stock.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,414 reviews
March 20, 2024
Fernando has been nothing but great. I have already purchased two vehicles from him. Will definitely recommend him. Very patient and responsive. I have already purchased two vehicles from him. Will definitely recommend him. Very patient and responsive. More
by Joselitoaguas
Helpful March 20, 2024
This was my first experience at a dealership ever. I worked with the sales associate Kenny and the manager Victor, i had a great experience. They kept it real with me when i was deciding on a vehicle I worked with the sales associate Kenny and the manager Victor, i had a great experience. They kept it real with me when i was deciding on a vehicle and helped me ask myself the necessary questions before jumping into this investment. The process was quick and smooth. Everyone was polite including the finance manager Sam. They made sure my vehicle had full charge and a full tank of gas. Best birthday gift to myself. Thank you for the experience! More
by Marylou Andrades
March 19, 2024
Fernando was very respectful very patient with us he answered to all of my questions and helped me choose the car of my choice very helpful answered to all of my questions and helped me choose the car of my choice very helpful More
by diabyhorsy
Employees Worked With
March 19, 2024
I had an excellent experience working with Kerwin at Westchester Toyota while purchasing our Toyota Highlander. Kerwin's knowledge, professionalism, and friendly demeanor made the whole process smooth a Westchester Toyota while purchasing our Toyota Highlander. Kerwin's knowledge, professionalism, and friendly demeanor made the whole process smooth and enjoyable. He patiently answered all our questions, helped us find the perfect vehicle, and ensured we got a great deal. I highly recommend Kerwin and Westchester Toyota to anyone in search of a new car. Thank you, Kerwin, for your outstanding service! More
by MD Rahman
Employees Worked With
March 14, 2024
RUN (DON'T WALK) AWAY AS FAST AS YOU CAN. THEY MAKE UP PHONY REPAIRS LIKE ALIGNMENT FOR NEW VEHICLES WITH 5000 MILES. THEY LOSE WHEEL LOCK KEYS. AND THEY ARE INCOMPETENT AT MANAGING THEIR COU THEY MAKE UP PHONY REPAIRS LIKE ALIGNMENT FOR NEW VEHICLES WITH 5000 MILES. THEY LOSE WHEEL LOCK KEYS. AND THEY ARE INCOMPETENT AT MANAGING THEIR COURTESY SHUTTLE TO TAKE YOU HOME OR ANYWHERE ELSE. MOST OF THESE POSITIVE REVIEWS ARE FROM FRIENDS AND FAMILY. GOOD LUCK GETING A MANAGER ON THE PHONE. THEY ARE EITHER IN A MEETING OR UNAVAILABLE. OH AND THEIR QUOTES ON THINGS LIKE WHEEL LUG NUTS ARE SEVERAL HUNDRED DOLLARS OVER MARKET VALUE. More
by maritimestudents
Employees Worked With
February 09, 2024
Recent Reviews Sal M. 1161 2/9/2024 I had an extremely smooth "VIP" experience with Westchester Toyota. Mr Mario Raposo was our sales rep..... from start to finish he 1161 2/9/2024 I had an extremely smooth "VIP" experience with Westchester Toyota. Mr Mario Raposo was our sales rep..... from start to finish he was outstanding and the process was flawless. .... He took the time to listen.... made recommendations and suggestions. Mr. Raposo is very knowledgeable on the details of vehicles. He responds to emails and phone calls promptly ( even on his day off ) We made a deal without a deposit I have never purchased a vehicle without a deposit My vehicle was delivered earlier than expected with everything we discussed. Upon arrival of the Vehicle Mr Raposo patiently sat with my wife and I and went over the awesome features in my 2024 RAV 4 XLE . Thank you Westchester Toyota for OUTSTANDING CUSTOMER SERVICE! Read less More
by Sal. M
February 08, 2024
Great customer service, and staff makes sure you’re welcomed and taken cared of. Thank you again Johnny Hernandez great customer service. welcomed and taken cared of. Thank you again Johnny Hernandez great customer service. More
by Hanshernandez2325
Employees Worked With
Johnny Hernandez
January 28, 2024
Excellent servicio muy atentos siempre dispuestos ayudar el mejor vendedor yohnny Hernández lo recomiendo por sus atenciones,en mi experiencia el es de los mejores en sus servicio. el mejor vendedor yohnny Hernández lo recomiendo por sus atenciones,en mi experiencia el es de los mejores en sus servicio. More
by Mahelangel1212
Employees Worked With
Johnny Hernandez ??????????
January 25, 2024
The WORST Bunch of Cons including the manger STAY AWAY Henry Castillo, Herrick Vega and the worst one is the finance manger who takes the liberty to embed unnecessary costs like Gap insurance and ti AWAY Henry Castillo, Herrick Vega and the worst one is the finance manger who takes the liberty to embed unnecessary costs like Gap insurance and tire warranty etc. They added the $5,000 down payment to the agreed on price instead of deducting it didn't find out until after I received my first statement. Business relationships are based on trust. unfortunately the sales team lack morals, bunch of thieves. Don't believe all the good reviews. horrible management it comes from the top "Frank Greco and trickle down to sales people. SAD and very BAD! More
by reldana
