Westcoast Auto Sales

2 cars in 3 months We purchased a BMW 2011 328i back in January from West Coast. We recently moved here from Atlanta, GA, so this was our first big purchase in Californi We purchased a BMW 2011 328i back in January from West Coast. We recently moved here from Atlanta, GA, so this was our first big purchase in California. All around, everyone was so kind, gracious and knowledgeable. Cesar was our sales guy who was great! Never once did we feel pressured to purchase. He was kind and helpful through the whole process, great customer service! During our first transaction we worked with Rick & Sam for financing, they did a great job in negotiating with the banks to get us a great rate & warranty. Due to our great experience in January, we visited again this month for the purchase of our 2nd car! We worked again with Cesar, due to how great he was the first time around. We truly enjoy building lasting relationships when it comes to such important purchases. He remembered us completely, and was so kind to ask how we were doing &, how the 328i was doing as well. Caesar had the SUV we were looking at pulled up front for us before we arrived to make our process as easy as possible. We decided to move forward and worked with Argenis for financing. Again, such a great guy, and very informative! He explained all our options, and really pushed for us to get an even better rate with the banks! He also included the headlights to be polished, all tires to be checked for air, and put gas in the SUV for us before we left. At the end of the day this dealership is clearly #1 for customer service. Every employee we have worked with, or passed by is always so gracious and nice. Always ensuring we were comfortable and relaxed. Buying a car is always nerve-wracking but West Coast ALWAYS makes us feel so at ease with our decisions and purchases! We definitely recommend them to anyone looking to purchase a car, and will be coming back for our future vehicles as well!! More

Quality Experience I recently purchased a 2011 535i from Westcoast Auto Sales, and the entire experience was great. They were very friendly and professional from the ti I recently purchased a 2011 535i from Westcoast Auto Sales, and the entire experience was great. They were very friendly and professional from the time we called in about the cars availability to the moment we left. Everybody that worked with us during the process were all accommodating and willing to make the deal satisfying to the consumer "me". Additionally, (after the sale) we had a minor issue with a mechanical failure, and they were very responsive in handling the problem, they scheduled an appointment with a BMW dealer near me and made sure that I was taken care. Very impressive service for a company that sold me a used vehicle. I would recommend and have recommended this dealer to others. More

Extremely friendly and helpful Raji made our whole purchasing experience very easy and was more than helpful throughout the whole process. Car was extremely clean, just as described Raji made our whole purchasing experience very easy and was more than helpful throughout the whole process. Car was extremely clean, just as described, and with no unwanted surprises. I highly recommend this dealer to anyone. More

Great Car Buying Experience! As soon as I got a Pre-Approval online, I was prepared to get a phone call from their office to verify further information, which they did. However, As soon as I got a Pre-Approval online, I was prepared to get a phone call from their office to verify further information, which they did. However, based on past dealings with numerous car dealerships, I was expecting another tedious process before I could get a final approval. To my pleasant surprise, the call was very brief and to the point. A few hours later, they called to let me know of the final approval. The office visit was pretty much the same, as I even told them this was the shortest time I've spent buying a car from a dealer. To top it all, Raji even drove my car home as I was driving another car. Great service! More

No Verbal promises! My husband and I bought a vehicle on Saturday March 28th and the experience was interesting. Raji Jajieh returned our phone calls and showed us the ve My husband and I bought a vehicle on Saturday March 28th and the experience was interesting. Raji Jajieh returned our phone calls and showed us the vehicle a 2014 Jeep Grand Cherokee. Raji was very friendly and helpful and took us on a test drive. He did a great job, but the Jeep had little gas in it and was not very clean. Argenis Correa presented us with the price of the Jeep he was our least favorite because he would not budge on any extras. I wanted the letter badging repaired and the price of the tint removed. He was stubborn and just point to a sign above him that read "No VERBAL PROMISES!" Sam Hijazi was very funny he made me laugh. He was firm on the price also and would not give us any extras to help close the deal. He was pushing us to buy the warranty. He made my laugh because he kept saying if you don't buy the warranty I can't make enough money to eat lunch or pay my staff in the office. Needless to say we bought the Jeep anyway. Rick Ihmud helped us with the loan paperwork and he was awesome. He had the best firm handshake out of all of them. Rick was friendly and processed our loan documents quickly. Rick even gave me $20.00 for gas! The only extra out of the whole deal! Thank you guys :) More

Above and Beyond The entire experience was top quality...everyone we dealt with went out of their way (above and beyond) to make sure we were taken care of. I drove a The entire experience was top quality...everyone we dealt with went out of their way (above and beyond) to make sure we were taken care of. I drove an hour to pick up the vehicle and they made every minute worth it. More

Nail on the head with Albert Albert was extremely helpful and friendly. He was able to find me an apr lower than other dealers on a car even more expensive. He was able to provide Albert was extremely helpful and friendly. He was able to find me an apr lower than other dealers on a car even more expensive. He was able to provide quick and efficient service. His time management and organizational skills really shines through while working with him. He had me in and out of the office in a little over an hour, not skipping through but actually taking his time and being thorough and explaining each and every minute detail. Working with this company was a great choice. Come join the team. More

best price and great customer service This place gave me the best price available for my credit. It won't break my wallet. The customer service was amazing recommend it to anyone looking This place gave me the best price available for my credit. It won't break my wallet. The customer service was amazing recommend it to anyone looking for a used car the won't bend your arm. More

Mario was great!! I recently went to West Coast Auto to have my 2005 Acura TL serviced. I spoke with Mario, the Service Manager, two days earlier to set up an appointm I recently went to West Coast Auto to have my 2005 Acura TL serviced. I spoke with Mario, the Service Manager, two days earlier to set up an appointment for 9:00 AM. I was worried that I may not be able to make it on time as I had a long distance to go and you never know what traffic will be like in the LA area. Mario said not to worry about it, if I got there late, they would still take me right in. I actually ended up being a few minutes early and Mario was right there to take care of things. Mario collected all the information he needed and made sure that I was comfortable in the waiting area. The service was one of those that takes a few hours, and Mario was constantly in and out checking on myself and other people waiting to have their vehicles serviced. When everything was done, the car was washed and the repairs were done perfectly. An item that I had thought needed repair turned out to be OK. Mario could have gone ahead and had the technician do the work, but instead opted to not have it done. These guys know what they are doing and are very honest. Something I observed while I was there, was a gentleman brought his vehicle in saying there was a problem with the lights on his vehicle. Mario had him pull the vehicle over into a parking spot and told the man to wait in the waiting area. Mario went and got a technician, they went out to look at the vehicle. A short time later Mario comes back into the waiting room and hands the keys to the man and tells him that it is all fixed now. The man asks how much does he owe and Mario tells him, nothing. It was a 5 minute fix and he was not going to charge the man for that. That is the type of place West Coast Auto is. More

Ceasar & Albert were great Spoke to Ceasar on the phone before I got to the dealership and he was waiting for me when I arrived. he was professional, fast, efficient and very ac Spoke to Ceasar on the phone before I got to the dealership and he was waiting for me when I arrived. he was professional, fast, efficient and very accommodating. Only thing I didn't like about the dealership is that I was charged extra money for things I didn't ask for on the car such as "tinted windows" at a premium price. It's there way of making money via other accessories. But Albert gave me a great deal on the car so it wasn't to bad. More