Westcoast Auto Sales

I received excellent sales service from Albert Aboujaoude On March 25, I happily purchased a beautiful Chawton White 2007 Land Rover Range Rover (RR) Supercharged mounted on Matte Black 22 inch rims from Mr. On March 25, I happily purchased a beautiful Chawton White 2007 Land Rover Range Rover (RR) Supercharged mounted on Matte Black 22 inch rims from Mr. Albert Aboujaoude at WestCoast Auto Sales (WCAS) in Montclair, California. I had been searching the greater Los Angeles area for a special birthday gift for my wife and had been to several other dealerships with RRs in stock. The vehicle I chose to purchase from Albert was in excellent condition and looked better than all others I had previously seen. Prior to my decision to commit to traveling to WCAS (which took me about an hour and a half from northern LA County) I called and asked to speak with WCAS's Sales and Finance Manger (Albert) about the RR which was advertised on the internet. I stated that I was only interested in a RR that was in very, very good aesthetic condition. First, Albert thanked me for calling WCAS, second he thanked me for selecting him to speak with about the vehicle. I told Albert that I was a serious buyer and that my expectations for vehicle fit and finish quality were very high. I added that I would not even step into the vehicle unless the paint was in excellent shape, there were no dents, dings or scratches on the exterior and interior, and the vehicle was clean. Albert again thanked me for my interest in WCAS and proceeded to tell me about the dealership's commitment to offering only vehicles of the highest quality. On a ten point scale, Albert stated that the RR was (in his opinion) a 9.5, because only new vehicles may be qualified as a true 10. Satisfied that I would not be disappointed with the three-hour round trip drive to see the RR, I told Albert that I would see him that afternoon. When I arrived, I found the dealer's lot to be full of previously-owned, high quality luxury sport vehicles. I found Albert and introduced myself where upon he graciously asked that I follow him to the freshly detailed RR sitting by itself in a rear corner of the lot. My inspection of the vehicle's exterior and interior agreed with Albert's 9.5 quality and cleanliness rating. With that, I told Albert that we were off to a very good start and that I would like to test drive the RR. We went for a short drive and I found the vehicle in excellent mechanical condition. When we returned to the dealership Albert and I sat in his office and completed the purchase transaction. Albert's commitment to customer service (as well as every other WCAS staff member that I was offered to meet that day) was truly exceptional. The deal was made quickly and comfortably and I consider myself fortunate to have found WCAS and Albert. He is more than just the salesman for my vehicle; he is my friend and we continue to keep in touch. I highly recommend WCAS and Albert to anyone looking for an outstanding car and purchase experience. More

Found the car i was looking for It was time to retire my old Volvo after 20 years and 300,000 miles. I had driven a C-30 several years ago when my wife was getting her car serviced a It was time to retire my old Volvo after 20 years and 300,000 miles. I had driven a C-30 several years ago when my wife was getting her car serviced and really liked it. So we searched the Internet and found one located at this dealer. Since it would take us close to an hour to drive to the dealer we called to find out if the car was still available. Argenis told us that the car was still there and informed us of the slight price increase due to their adding tinting to the window. We said we would be there in an hour. When we arrived we were greeted by one of the staff who told us Argenis was busy, but they were expecting us. She took us to the car so we could look at it. In a few minutes Argenis joined us to answer our questions and take us on a test drive. The car was clean and was what I was looking for. We did the deal! There was no real pressure and the negotiations went smooth. We purchased the car. They even gave us a full tank of gas. More

GREAT LOW PRESSURE EXPERIENCE The car buying experience was pleasureable and no pressure. A problem was discovered with a tire after purchase and they fixed right away no hassle The car buying experience was pleasureable and no pressure. A problem was discovered with a tire after purchase and they fixed right away no hassle More

GREAT EXPERIANCE I ARRIVED AT WEST COAST ON SAT AND THERE WAS A 300S I WAS VERY INTERESTED IN WHEN I WALKED ONTO THE LOT ALBERT ABOUJAOUDE CAME OUT TO GREET ME VERY I ARRIVED AT WEST COAST ON SAT AND THERE WAS A 300S I WAS VERY INTERESTED IN WHEN I WALKED ONTO THE LOT ALBERT ABOUJAOUDE CAME OUT TO GREET ME VERY NICE AND VERY FRIENDLY MAN SO WE PROCEED TO TRY AND MAKE THE PURCHASE OF THE 300S HAPPEN FOR ME HE WAS VERY PROMT AND HE DID AN EXCELLENT JOB ON MAKING THE SALE HAPPEN FOR ME I WAS VERY PLEASED WITH THERE SERVICE EVERYONE THERE ARE VERY WARM & FRIENDLY SO I WOULD SAY THAT I WOULD DEFINANTLY RECOMEND WESTCOAST TO FRIENDS & FAMILY IF THEY HAPPEN TO HAVE THE CAR THEY ARE LOOKING FOR THANKS AGAIN ALBERT & SAM More

Argenis is great, he helped me find the perfect car! Argenis is great, thanks to his assistance I found the perfect car (2011 Infiniti G25). Argenis was very friendly, professional and knowledgeable. He Argenis is great, thanks to his assistance I found the perfect car (2011 Infiniti G25). Argenis was very friendly, professional and knowledgeable. He answered all my questions, he was prompt to follow-up on my calls and concerns and made me feel comfortable with my purchase. I also had the pleasure of working with Sam who assisted me in getting the best rate possible and Albert who kept me and my fiance entertained and comfortable while we waited for their system to be restored. Westcoast Auto has beautiful cars, great prices and a genuine staff. I will definitely be recommending all my friends and family to Argenis and Westcoast Auto! More

Sold me a wreck fixer They sold me a car involved in an accident with several repainted panels. The car is a junk. Has broken grill, broken motor mounts, misaligned, A/C fa They sold me a car involved in an accident with several repainted panels. The car is a junk. Has broken grill, broken motor mounts, misaligned, A/C fails to work at times. Sam has just lied and lied about making it right. Buyers beware that these guys are being dishonest and fixing crashed cars in there body shop behiend the dealer. More

Best car buying experience ever!!! Albert was very professional, as well as having professional pride in the way his boss selected there cars. this pride manifested itself several tim Albert was very professional, as well as having professional pride in the way his boss selected there cars. this pride manifested itself several times during the viewing and again during the test drive. I was an absolute pleasure working with him, he got my paper done very fast and accurate. I would recommend my friends and relatives to this dealership for sure, Gary Reed More

Excellent Dealer / Reputable / Honest / Integrity I recently purchased a Range Rover Sport from Westcoastauto.com and I must say that my entire experience was impeccable. My initial experience starte I recently purchased a Range Rover Sport from Westcoastauto.com and I must say that my entire experience was impeccable. My initial experience started with an online search of dealers that offered the vehicle that I was searching for. I phoned the dealer, and was greeted by Roxy. Roxy was helpful and I arranged an appointment to visit the dealer within one day of my call. When I arrived, I was warmly greeted by Albert (sales). Albert took the time to show me the many luxury, and extremely well kept auto's that surrounded the main sales building. The lot is filled with great cars. Equally as important is the cleanliness and size of this dealer. I was pleasantly surprised to see that Westcoastauto not only had a terrific sales lot, but they also housed a clean and well equipped auto service center, as well as a detail center, and finally an audio center. All 3 of these centers were clean, and the employees that I met were friendly and professional. Thereafter Albert took me into the sales office where we discussed my desires. I selected the Range Rover Sport, and Albert was nothing short of exceptional in describing the vehicle, the finance terms, and the warranty available. Albert is a very easygoing person; not one to hard sell a client, or to push a vehicle at a client for the sake of an extra buck. He is a gentleman in every sense of the word. I would suggest that should you be lucky enough to deal with Albert, you will be thrilled with his mannerisms and openness. Finally, I must say a word about the owner, Sam. Wescoastauto is clearly a product of their owner. Sam is an honest person, whereby his sincerity resonates from his demeanor and spoken words. His approach to business clearly filters down to his staff. One example that I can provide, is that I noticed a candy jar sitting on the counter as I was waiting for my credit to be approved. It was lunch time, and I was a bit hungry. I asked Sam whether he would mind if I grabbed a candy. Without any hesitation, he stood up, grabbed my arm and directed me to the employee lunch room where lunch had already been delivered for his crew. He grabbed a plate, filled it with food, warmed it up all the while he insisted that I remain seated. I ate this delicious meal and had a fantastic conversation with him, and another employee. This sort of service goes beyond sales, but hits to someone's internal character as a human being. I respect this man..not just for feeding me, but rather the manner in which he went about his way to treat me like a guest at his home. I would recommend anyone in the search for a vehicle to contact westcoastauto. You will not be disappointed! More

Excellent service I purchased my 2011 Mercedes C300 from West Coast auto. Right away the customer service was excellent. Argenis helped me out and was patient with me d I purchased my 2011 Mercedes C300 from West Coast auto. Right away the customer service was excellent. Argenis helped me out and was patient with me during the process. He answered all my question and made my experience delightful and he was very helpful and nice. I would recommend having him help you out purchasing a new or used car. They even stayed after hours so I would get my car that night. More

Customer Service/Sales Paramount I have purchased two Mercedes Benz and two Chevys from this company and I am was very gratified with the service everyone had provided. The one thing I have purchased two Mercedes Benz and two Chevys from this company and I am was very gratified with the service everyone had provided. The one thing that stood out the most is that they never forget a customer and always made me feel that my need was paramount. Earlier this year my daughter Volks Beetle was not running right and she took it to a mechanic that specialize in Volks and he told her that her transmission needed to be replaced but when I drove it I did not feel the transmission slipping. So I took it West Coast service department and Ken advised me that something related to the wheel needed to be replaced and not a transmission. Plus when someone hit me in my Benz I took it to them for repairs. I can say that the Service Team has a 5 star rating with me and I do not take any of my vehicles to no other mechanic shop or the dealership. They are a one stop shop for me. Anything I want done or any type of vehicle I want they can get it with no problem. The team at West Coast is phenomenal. When I want something extra done to my car (i.e., music, tint, car lights blackout, or etc.) they send it right next door to Plant Motorsport where both companies work together and have an extraordinary relationship that you don't come across to often. If you are looking for a Pre-Owned vehicle for yourself or your child, then I highly recommend West Cost Auto Sales for your next vehicle today. I am one tremendous gratified customer. I thank the entire team for their excellent customer service along with their partner ship with Plant Motorsport. Thank you for everything….Ms. CM More