
Western Ave Nissan
Chicago, IL
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They staff was friendly and very knowledgeable. Their customer service was excellent. Oscar in the sales department helped me find the perfect vehicle. Their customer service was excellent. Oscar in the sales department helped me find the perfect vehicle. More
Darius Lewis was my sales consultant and he made my day! He did everything in his power to make sure I left with a car despite my credit not being so great. He was also very nice and professional! He did everything in his power to make sure I left with a car despite my credit not being so great. He was also very nice and professional! More
Darius Lewis,very helpful. Listens to my preferences and helpful when it came to getting what I needed. Fastest purchase I ever made. I didn’t feel duped. Listens to my preferences and helpful when it came to getting what I needed. Fastest purchase I ever made. I didn’t feel duped. More
No responses to emails. They reached out timely initially, to which I responded, and then I received no response back. They sent a few emails from the same generic email ad They reached out timely initially, to which I responded, and then I received no response back. They sent a few emails from the same generic email address and no one ever answered my questions. Very poor service. More
Terrible communication. Initial emails and online messages not answered or did not respond to my question about setting up a test drive. When I called about the car, the sal Initial emails and online messages not answered or did not respond to my question about setting up a test drive. When I called about the car, the sales person or receptionist said she would have to see if the car was there and would call me back. I didn’t get a call back until I sent an email about poor communication. When they called back the car was supposedly at the Volvo dealer getting a new windshield. Sent another email asking about all of the poor reviews of the dealership and that I would need proof that they actually have the vehicle before I would schedule a test drive. 7 days later and no confirmation that they have the car. At this point there is no way I would set foot in the dealership. There is a reason there are so many bad reviews—they are true. Look for a car elsewhere. More