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Westgate Chrysler Jeep Dodge RAM
Raleigh, NC
1,149 Reviews
At Westgate Chrysler Jeep Dodge Ram, we believe that a dealership should be about much more than just selling you your next car, truck, or SUV. At Westgate Auto Group dealerships, we go beyond the sale to form a relationship with you so we can better serve your needs and help make your life easier. We operate with integrity and transparency that makes it easy to shop with us, have your vehicle serviced, and so much more. But don't just take our word for it, pay us a visit at our flagship store from Durham or Cary, NC and find out why so many drivers love visiting Westgate Chrysler Jeep Dodge Ram today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,149 reviews
July 29, 2026
Had 2 recalls reconciled successfully camera and radiator fans. Fans required removal of front end. They said I had a bad leaking radiator also and needed a new radiator. I never noticed a leak or needed to fans. Fans required removal of front end. They said I had a bad leaking radiator also and needed a new radiator. I never noticed a leak or needed to add fluid to reservoir. So I think they broke the radiator during the fan replacement. Plus they double charged for removal of front end as it was already off for the fan work which was a recall. I think they prefer work that is covered by insurance/warranty so they can charge what they want to, they did do the work which cost me about $1300.00 for the radiator the recalls where paid for by dodge /ram More
by Bryantforehand
Verified CustomerEmployees Worked With
Felicia rodrigu/2395
July 28, 2026
Spent $2000 to get work done on my car. . all for my check engine light to come back on... I return the next day...just for the technician to say he forgot to reset the light...was there ove . all for my check engine light to come back on... I return the next day...just for the technician to say he forgot to reset the light...was there over an hr.. the light returned the next morning and so I went back to the dealership... and it has been an ongoing issue. Car is still not fixed. I was promised a loaner yet never received the call.. I asked for management...was never given their number or allowed to speak to them. All of this is unacceptable. If you as a company/dealership do not want to repair my car and or do not have capable technicians, I can take my business elsewhere. Me having to go up to the dealership 4 and 5 days a week is ridiculous. At this point I am beyond disappointed and dissatisfied. More
by lisaeleby2011
Employees Worked With
Omar and Ahmad
July 28, 2026
Despite an 8am appointment time my vehicle wasn't checked in until after 6pm. Work took the entire next day. When picking up some of the work on the invoice was not complete. in until after 6pm. Work took the entire next day. When picking up some of the work on the invoice was not complete. More
by Stldtk
Employees Worked With
Do
July 28, 2026
* The service representative did not have any estimate of the time taken for the repair. * The service department had no loaner cars available so I would have not had any vehicle for an indeterminate amount the time taken for the repair. * The service department had no loaner cars available so I would have not had any vehicle for an indeterminate amount of time. * The service representative did not respond to any phone calls about the status of the car. * When asked in person, the service representative was extremely rude, unprofessional, and still had no explanation as to the status of the car. * After asking about the status of the vehicle, I was informed the next day that the vehicle was fixed, however - no accounting of actual work done was actually given nor emailed as promised - no recalls were fixed or cleared - the vehicle immediately stopped working again after the next charging session and surfaced the same error codes. * As a result - I will never get service at any Westgate dealer again - I will never buy another car from Westgate dealer again - I will never buy another Jeep again More
by chris@Chasenc.com
Employees Worked With
Jason Hinnant
