Westgate Chrysler Jeep Dodge RAM

After finding some Certified Pre-Owned Hondas in Cary that seemed a bit pricey, I debated whether it was worth the haul to go to Westgate which appeared to have much better prices for similar vehicles in that seemed a bit pricey, I debated whether it was worth the haul to go to Westgate which appeared to have much better prices for similar vehicles in seemingly better condition. As it turns out, it was worth the drive because I found a late model vehicle with extremely low miles at a reasonable price. Jerry, the sales agent I worked with, was quite patient and accommodating as I deliberated, allowing me test drives on multiple vehicles. I appreciated that he was helping me to make a decision I was comfortable with instead of pressuring me to quickly close the deal. From start to finish, he spent about 4 hours with me. Normally, I would have a used car thoroughly inspected before making a purchase; however, my schedule that day did not permit a pre-purchase inspection and I was looking at a full week before I could come back. I was concerned (perhaps foolishly) that a car with so few miles would disappear before I could get back to the dealership but to their credit, they suggested that I could first buy the car, get the inspection, bring the inspection results back to them, and then they would either fix any problems or buy the car back from me at price sold. Though I hesitated to make such a backwards deal, Jerry assured me that they would keep their word. And in fact, they did! An inspection revealed severe sidewall damage and tread rot on the tires, so they replaced all 4 tires -- plus a torn rear wiper and a burnt-out dome light -- and they topped off the gas tank. The service department had to slip my appointment for the tire replacement, but they provided a loaner car so I wasn't too inconvenienced. Overall, I'm impressed that they kept their word on servicing the car for free even after I had purchased it, as it would have been very easy for them to simply forget all their promises once I signed the papers and drove the car drove off the lot. More

Nabil was very friendly and has a very good customer service attitude. When I came back he was with a customer but found someone to take me on my test drive. The pass off was very smooth and I was abl service attitude. When I came back he was with a customer but found someone to take me on my test drive. The pass off was very smooth and I was able to test drive the vehicle and Nabil was there when I returned. Everyone at the dealership was extremely nice and not pushy. Even after the sale Nabil went out of his was to retrieve a couple of items I left on my visor. After some very pushy salespeople, it was extremely nice to work with Nabil. Bill Roy, the finance guy, was also very nice and guided me through the finance piece of the sale. Just wanted to say thanks to the good people at Westgate, no wonder the word of mouth is getting out. Take care, More

I had a very great experience at Westgate Dodge. I went online and saw what I wanted, got to the dealership and it was a no hassle experience. I took care of my purchase on my lunch break which in my opini online and saw what I wanted, got to the dealership and it was a no hassle experience. I took care of my purchase on my lunch break which in my opinion was awesome. My Sales Rep Bill Roy was very friendly and polite. He answered all of my questions and once I got the car made sure that I as satisfied with it. When I picked up the car it was clean and filled with gas! The service was outstanding and I would recommend to all my family and friends. More

We searched the internet for a used Volvo C30 within 250 miles, and although there are very few available found the car we wanted at Westgate, which deserves its reputation over the years for carrying and s miles, and although there are very few available found the car we wanted at Westgate, which deserves its reputation over the years for carrying and selling excellent used high-end import vehicles. From our first phone call to them until we bought the car, and after, the people we dealt with at Westgate have been thoroughly professional and competent as well as friendly. In particular the salesperson, Jerry Amin, was unfailingly helpful, as was Thomas Graves, who handled the paperwork and provided detailed information about extended warranties. More

I never had a good impression on car dealers - high prices, they try to force you into making a purchase etc. These were the thoughts racing through my mind as I entered Westgate Jeep. I also reminded prices, they try to force you into making a purchase etc. These were the thoughts racing through my mind as I entered Westgate Jeep. I also reminded myself that they had an Acura model i was looking out for and that was the reason i was visiting them. My intention was to just check the model they have along with all the other models in the market that are available and then make a decision later on. As I walked into the reception, I bumped into Nabil Bahai, a young and polite sales representative. I told him what i was looking out for and he provided me the details of the cars and offered to take me to the cars to have a visual look at them. Nabil proved invaluable in getting all my questions answered about the cars they had. I narrowed down 3 cars from their lot and I went on test drive on them. I still couldn't make up my mind because they had slight plusses and minuses and Nabil came to the rescue again. He offered advise on things that can be fixed on the cars even after I bought them so that helped me prioritize cars. Also when i narrowed it down to two cars, I had to shuffle test driving both cars repeatedly so as to make up my mind. I was a little nervous if Nabil would allow that but from my standpoint i am paying a hefty amount to buy something and I have to be totally convinced. To my surprise Nabil didn't mind that at all and he totally understood the dilemma I was going through. He just patiently asked me what i thought about it and handed me the keys to the car I wanted to test drive. After factoring in what fixes are fixable and what works best, i finally selected the car. It was then that I realized that Nabil never tried to make a sale the whole time there. All he did was to choose the side of the customer. He completely understands the fact that the customer would want to study the car extensively before buying it. Instead of pushing the customer to buy something, he answered all the customer's questions and made the customer comfortable in making a decision. The sale resulted automatically. This strategy was simply brilliant - something that even people graduating from the best business school miss. I made a point of telling this to my friends. The car selection was the toughest part especially since all the car's were well maintained. After buying the car, the dealer was very efficient in fixing up everything that we agreed on. At this stage too, Nabil came to the rescue in coordinating things and his performance was very impressive!! I also double checked if their cars were in fact expensive and they were in synch with the prices outside. They just were a tiny bit expensive, but i felt that for the kind of service they provided it was worth paying for. I have two complaints with this dealer - firstly they are severely understaffed in the busiest times of the day. It's not that pleasant on a hot summer day. Secondly, this dealer has raised my expectations from dealers and sales representatives to an enormous degree and now I am doubting if anyone else can match it. So if you want to buy a car, just drive up to this dealer and you know who to talk to!!! More

I worked with Nabil. He is the best. He did everything to make sure my purchase was perfect for my Acura. He went above and beyond. I have never worked with such a great salesperson :) I will never buy anot make sure my purchase was perfect for my Acura. He went above and beyond. I have never worked with such a great salesperson :) I will never buy another car from anyone but him :) He rocks!! And I love my new car. More

Me and my husband originally went into the dealership to purchase a used mini-van due to my medical condition. After working with Nabil we ended up with a new 2011 vehicle. It was a wonderful experience and purchase a used mini-van due to my medical condition. After working with Nabil we ended up with a new 2011 vehicle. It was a wonderful experience and Nabil made it all possible we went in with one thing and mind and got more for less. We'll see Nabil again when we're ready for another car. More

Fast and friendly service. We drove to Raleigh from Richmond, VA and we were able to purchase the vehicle quickly and get back on the road home. Walter was very helpful and got us set up to test drive Richmond, VA and we were able to purchase the vehicle quickly and get back on the road home. Walter was very helpful and got us set up to test drive the vehicle in just a few minutes. John handled the paperwork quickly and efficiently. More

I recently purchased a 2010 Honda Insight from the dealership. The sales people were very friendly, did not push for a sale. The manager came by and talked to me about after sales service and warran dealership. The sales people were very friendly, did not push for a sale. The manager came by and talked to me about after sales service and warranty. The people looked like they wanted my business. The place is clean, inviting and good inventory of new and used cars. Since the purchase 10 days ago, the staff have checked in with me a couple of time. More