Westgate Chrysler Jeep Dodge RAM
Raleigh, NC
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I believe that there was an honest attempt to fix the problem I brought it in for which was an oil leak. Originally I was told they couldn't find a leak but that I had another issue that needed imitate a problem I brought it in for which was an oil leak. Originally I was told they couldn't find a leak but that I had another issue that needed imitate attention. So for the next week they worked on that. However upon getting my vehicle hom I realized that the original issue was still there. So I took the car back in and spoke to the assistant service manager who took it in but after several hours once again said we can find no leak. I showed them several pads that had been under my vehicle and had oil droppings on them. It's important to note that from the very beginning I told everyone I thought it was leaking in or around the oil filter. After keeping my vehicle for another day and running it for an extended period of ti.e then letting it sit over night they were able to see the leak and it was coming from the oil filter. I was told then that there had been some kind of change to the filter and it it was not seated just right it would leak. Not being a mechanic but knowing that sometimes little changes can slip by the routine work like oil changes maybe some additional training would be helpful. I want to be clear, I have always and continue to be a very satisfied customer and believe Westgate has treated me well and will in the future treat me will but this could have all been avoided with the proper training. More
Tyrese clearly communicated and effectively fixed our Chrysler Pacifica. Thank you for all of your efforts to get us back on the road. God bless you. Chrysler Pacifica. Thank you for all of your efforts to get us back on the road. God bless you. More
This will be my 3rd Wrangler, sales staff is great as a whole. From salesman to finance person. Will continue to purchase from this dealership as long as I am in the jeep family! whole. From salesman to finance person. Will continue to purchase from this dealership as long as I am in the jeep family! More
Troy made my car buying process smooth, simple, and fun! He was extremely patient and answered all my questions and helped me picked the best Wrangler for me. He was extremely patient and answered all my questions and helped me picked the best Wrangler for me. More

