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Westgate Chrysler Jeep Dodge RAM

Raleigh, NC

Overview
Reviews
3.8
1,282 Reviews
At Westgate Chrysler Jeep Dodge Ram, we believe that a dealership should be about much more than just selling you your next car, truck, or SUV. At Westgate Auto Group dealerships, we go beyond the sale to form a relationship with you so we can better serve your needs and help make your life easier. We operate with integrity and transparency that makes it easy to shop with us, have your vehicle serviced, and so much more. But don't just take our word for it, pay us a visit at our flagship store from Durham or Cary, NC and find out why so many drivers love visiting Westgate Chrysler Jeep Dodge Ram today!
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6421 Old Westgate Rd

Raleigh, NC

27617

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Showing 1,282 reviews

September 17, 2026

Customer service doesn’t call back, or deliver on their word. Very frustrating experience and was without my car for over 2 weeks, despite frequent broken promises. More

by alex_withers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omer
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September 16, 2026

My salesman was great and very knowledgeable He helped me get into my new 26 Ram 1500 with the Hurricane motor. More

by Flachevy
Recommend Dealer
Yes
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Sep 16, 2026 -

Westgate Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience with our team at Westgate Chrysler Jeep Dodge Ram. We're glad to hear the knowledge and assistance met your needs. Enjoy your new 26 Ram 1500 with the Hurricane motor.

September 16, 2026

It was a painless and smooth process a pleasurable experience I mentioned what my budget was and he found a better vehicle than what I had planned on getting More

by stevesharpesr
Recommend Dealer
Yes
Employees Worked With
Kerolos
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Sep 16, 2026 -

Westgate Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience. We're glad our team could help find a vehicle that fit your budget at Westgate Chrysler Jeep Dodge Ram. We appreciate your feedback.

September 16, 2026

Very accommodating and pleasant to talk with Was able to tell me what to expect and had good communication More

by Greid13
Recommend Dealer
Yes
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Sep 16, 2026 -

Westgate Chrysler Jeep Dodge RAM responded

Thank you for recognizing our team's communication and accommodation. We appreciate your feedback at Westgate Chrysler Jeep Dodge Ram.

September 15, 2026

The dealership Need to perform service work quicker and communicate better with customer when work is done in a timely manner. More

by willieh.stallworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dundra
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Sep 15, 2026 -

Westgate Chrysler Jeep Dodge RAM responded

Hello, Your feedback regarding your experience with our Service Department is important to us. We would like the opportunity to speak with you about the level of customer service and communication you received. Please give us a call at a time that works best for you. Thank you, Westgate Customer Team (919) 865-5000

September 13, 2026

Communication from service department was poor. Technicians did well fixing the issue Did not receive updates More

by rbohos
Recommend Dealer
No
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Sep 14, 2026 -

Westgate Chrysler Jeep Dodge RAM responded

Hello, We appreciate you taking the time to share your thoughts. It's great to learn that you were satisfied with the work performed by our technicians. However, we would like the chance to speak with you about the quality of communication you encountered with our Service Department. Please give us a call at a time that is best for you. Thank you, Westgate Customer Team (919) 865-5000

September 13, 2026

Technicians were great. Communication was not good The service consultants should update the customer more often More

by rbohos
Recommend Dealer
No
Employees Worked With
Technicians were great. Communication was not good
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Sep 14, 2026 -

Westgate Chrysler Jeep Dodge RAM responded

Hello, We appreciate you taking the time to share your thoughts. It's thrilling to learn that you found our technicians to be great. However, we would like the chance to speak with you about the quality of communication you encountered. Please give us a call at a time that is best for you. Thank you, Westgate Customer Team (919) 865-5000

September 13, 2026

Had made an appointment and within 10 mins of arrival my truck was in the shop and service was done in a very timely manner. Very pleased!! More

by Lsmc10
Recommend Dealer
Yes
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Sep 13, 2026 -

Westgate Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience. We’re glad the service was timely and met your expectations. Westgate Chrysler Jeep Dodge Ram appreciates your feedback.

September 12, 2026

I went to Jeep to get my wheels checked for a woop woop sound that was coming in front left side. After a test drive, i was told to replace all 4 tyres, and was charged $235 without providing me any detail More

by gourabinus
Recommend Dealer
No
Print
Sep 13, 2026 -

Westgate Chrysler Jeep Dodge RAM responded

Hello, Your experience with our Service Department is important to us. We would like the chance to speak with you about your visit regarding the diagnostics of your vehicle. Please give us a call at a time that is best for you. Thank you, Westgate Customer Team (919) 865-5000

September 11, 2026

It was xxx and I will never come to that dealership again bad service updates no emails called the wrong number and spent 1200 dollars and the car wasn't any better then when we towed it into the location al More

by Dnamatthews85
Recommend Dealer
No
Print
Sep 12, 2026 -

Westgate Chrysler Jeep Dodge RAM responded

Hello, Your feedback is very important to us. We would appreciate the opportunity to speak with you about your experience with our Service Team. Please give us a call at your earliest convenience so we may discuss this further. Thank you, Westgate Customer Team (919) 865-5000

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