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Westgate Chrysler Jeep Dodge RAM

Raleigh, NC

3.8
1,075 Reviews
At Westgate Chrysler Jeep Dodge Ram, we believe that a dealership should be about much more than just selling you your next car, truck, or SUV. At Westgate Auto Group dealerships, we go beyond the sale to form a relationship with you so we can better serve your needs and help make your life easier. We operate with integrity and transparency that makes it easy to shop with us, have your vehicle serviced, and so much more. But don't just take our word for it, pay us a visit at our flagship store from Durham or Cary, NC and find out why so many drivers love visiting Westgate Chrysler Jeep Dodge Ram today!
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6421 Old Westgate Rd

Raleigh, NC

27617

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Showing 1,075 reviews

June 13, 2026

Dundra was very detailed with explaining the wait time, service process and breaking down the costs of services needed. She also was very attentive with having another technician check out an area of my of More

by rick_2120
Recommend Dealer
Yes
Employees Worked With
Dundra
Jun 13, 2026 -

Westgate Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience with our service process at Westgate Chrysler Jeep Dodge Ram. We appreciate your recognition of our team's attentiveness and clear communication.

June 13, 2026

I brought my vehicle in because it was running roughly and ended up with one fuel injector being replaced and a couple minor things for $1,500 bill. 3 weeks later the same very rough running was happening More

by FGaUKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dont know
Jun 15, 2026 -

Westgate Chrysler Jeep Dodge RAM responded

Hello, Your feedback is important to us. We would like the chance to speak with you about your experience with our Service Department regarding the work performed on your vehicle. Please, whenever you have a moment, give us a call. Thank you, Westgate Customer Team (919) 865-5000

June 11, 2026

A lot to put in a text message. Happy to talk to someone. Stop using a chat bot and get a real person More

by Phiovich
Recommend Dealer
No
Employees Worked With
Very disappointed in the whole service management... don't want to blame my service advisor... don't think he had much control and what was going on
Jun 11, 2026 -

Westgate Chrysler Jeep Dodge RAM responded

Hello, Your feedback is very important to us, as customer satisfaction is our top priority. We would appreciate the opportunity to speak with you to discuss your experience in greater detail. Please give us a call at your earliest convenience. We look forward to hearing from you. Westgate Customer Team (919) 865-5000

June 11, 2026

My jeep has been in and out of your shop for over a month and the communication has been terrible More

by Phiovich
Recommend Dealer
No
Employees Worked With
Jason
Jun 11, 2026 -

Westgate Chrysler Jeep Dodge RAM responded

Hello, Please know your feedback is very important to us. We would appreciate the opportunity to speak with you about your experience with our Service Team while working on your Jeep. Whenever you can, would you give us a call so we may discuss this further? Thank you, Westgate Customer Team (919) 865-5000

June 11, 2026

Not honest about the Recovr tracking device being installed on the vehicle. Lied to me about the $799 fee and said it was for 'window tinting and other stuff.' Never told me about the Recovr device. More

by jdm0463
Recommend Dealer
No
Employees Worked With
Farooq
June 11, 2026

Walked in for an oil change. In and out in a short time! Excellent PR and staff here. Thanks Y'all 💯‼️ More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front desk
Jun 11, 2026 -

Westgate Chrysler Jeep Dodge RAM responded

Thank you for recognizing our team's efficiency and service. We appreciate your feedback at Westgate Chrysler Jeep Dodge Ram.

June 11, 2026

The experience was fast, the techs were quick, and Deondra was very personable and accommodating! More

by jessica.s.pearson128
Recommend Dealer
Yes
Employees Worked With
Deondra
Jun 11, 2026 -

Westgate Chrysler Jeep Dodge RAM responded

Thank you for your feedback. We appreciate you recognizing our team's efficiency and service at Westgate Chrysler Jeep Dodge Ram.

June 11, 2026

Kerolos was very patient, personable, understanding, and made sure the I was completely satisfied with my purchase! He worked with the financial institution on my behalf! His personality and professionalism More

by mnharris65
Recommend Dealer
Yes
Employees Worked With
Kerolos
Jun 11, 2026 -

Westgate Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience. We appreciate your feedback about our team's professionalism at Westgate Chrysler Jeep Dodge Ram. Your satisfaction is important to us.

June 11, 2026

Customer Service was is always excellent. The shop does really good work. Thank you for the service. More

by oswaldsullivan09
Recommend Dealer
Yes
Employees Worked With
Forgot the woman name
Jun 11, 2026 -

Westgate Chrysler Jeep Dodge RAM responded

Thank you for recognizing our customer service and shop work. We appreciate your feedback at Westgate Chrysler Jeep Dodge Ram.

June 10, 2026

ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok More

by tom@fowlersautorepair.com
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach
Jun 10, 2026 -

Westgate Chrysler Jeep Dodge RAM responded

Thank you for making us a part of your day. Your positive rating is much appreciated. Stop by and see us at Westgate Chrysler Jeep Dodge Ram if you need anything down the road.