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Westgate Chrysler Jeep Dodge RAM
Raleigh, NC
1,075 Reviews
At Westgate Chrysler Jeep Dodge Ram, we believe that a dealership should be about much more than just selling you your next car, truck, or SUV. At Westgate Auto Group dealerships, we go beyond the sale to form a relationship with you so we can better serve your needs and help make your life easier. We operate with integrity and transparency that makes it easy to shop with us, have your vehicle serviced, and so much more. But don't just take our word for it, pay us a visit at our flagship store from Durham or Cary, NC and find out why so many drivers love visiting Westgate Chrysler Jeep Dodge Ram today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,075 reviews
Verified Customer
June 07, 2026
Except for the help from Felecia the service was tough! Poor communication and I felt which I did express with Felicia that if you drop of your vehicle once it's there no one really cares unless you compla Poor communication and I felt which I did express with Felicia that if you drop of your vehicle once it's there no one really cares unless you complain! They will work on it when they feel like it. It was 2 days before it was even brought in to check the ' check engine light ' which was really disappointing and would take about a minute. More
by jdglasier
Employees Worked With
Felicia and she was excellent!
June 06, 2026
I went to the old service location at first but they volunteered to take my car to the new service center for me. Service was very fast and staff kept me up to date on everything. Staff were very friend volunteered to take my car to the new service center for me. Service was very fast and staff kept me up to date on everything. Staff were very friendly and waiting area was comfortable. More
by whitleyelliott
June 06, 2026
I’ve called several times wanting to talk to a manager about how the transmission in the truck I bought 15 days before has been slipping and almost caused a SERIOUS accident. Nobody has called me back asi about how the transmission in the truck I bought 15 days before has been slipping and almost caused a SERIOUS accident. Nobody has called me back aside from a service employee who told me on the phone they didn’t know why they were calling me and not sales being that I bought it two weeks ago.. this is a super unprofessional dealership.. they blew my phone up about a potential sale but go radio silent amongst issues and don’t stand by the vehicles they sell. More
by trevcaan
Employees Worked With
Peter Tojza
June 06, 2026
-My mileage was checked in at the wrong amount -The technician adjusted my seat so thst he could fit in but didn't attempt to put readjust it back to anything close to how it was when he got in. When m technician adjusted my seat so thst he could fit in but didn't attempt to put readjust it back to anything close to how it was when he got in. When my car was returned, I dropped down in my seat - My steering wheel cover and door handle were dirty after service was completed - There's no mileage marker sticker for next oil change - I called on 6/2/26 in reference to the above list, spoke to someone, and was told I'd receive a call back. I haven't gotten a back yet More
by laquandarspencer
Employees Worked With
Joseph Ray /express but I'm sure if thst was the technician or the associate that waited on me
June 06, 2026
I had spoken with Kerolos about a vehicle I looked at online and he verified that y'all still had it available. We set up a time that I could come look at it and test drive. When I arrived I was greeted online and he verified that y'all still had it available. We set up a time that I could come look at it and test drive. When I arrived I was greeted warmly by the staff and proceeded to go through the process. I was very pleased with the vehicle and Kerolos helped me with the paperwork and helped me with my trade in. I was happy with the price I received for my trade. We got everything together and filled out and then I went to Dan in finance and signed all the paperwork. Both guys were great, very knowledgeable and enthusiastic. Overall I am very happy with the service I received. More
by benhill1026
Employees Worked With
Kerolos and Dan was my finance officer
