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Westgate Chrysler Jeep Dodge RAM
Raleigh, NC
883 Reviews
There's a reason why Westgate is Raleigh's only Full Line Chrysler, Jeep, Dodge and RAM Dealer. It's because we provide quality new and pre-owned vehicles at prices our customers can afford. We also offer our Westgate For Life Program with new vehicles -- Free Oil Changes For Life, Free Key Replacement, a 100,000 mile engine guarantee and more! Our knowledgeable staff will answer your questions, help you find the right car, or truck and can assist with financing. So if you're looking for a new or used Chrysler, Jeep, Dodge or Ram, stop in to Westgate and we'll get you into the car of your dreams! Have questions to ask first? Give us a call!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 883 reviews
July 15, 2022
I had my 2020 Jeep Grand Cherokee service on 07/14/22. As always, Felecia greeted me in the service bay with an energetic smile and greeting. She’s the perfect person in this position, who makes every cus As always, Felecia greeted me in the service bay with an energetic smile and greeting. She’s the perfect person in this position, who makes every customer feel special. She’s very knowledgeable about the services that my vehicle needs, and she keeps me informed every step of the way. Truly a pleasure to converse with her during each visit. More
by Gholloway925
Employees Worked With
Felecia
July 14, 2022
The nicest car buying experience I have ever had. Cedric made it a quick and easy process. The follow up has been nice as well. Thanks Cedric made it a quick and easy process. The follow up has been nice as well. Thanks More
by Janet
July 09, 2022
Excellent service…no high-pressure sales. Cedric is the best! I have already referred friends to Cedric, and of course, WestgateCars Cedric is the best! I have already referred friends to Cedric, and of course, WestgateCars More
by coastalcookies
Employees Worked With
Cedric Fullwood
July 05, 2022
Jeff was awesome. Purchased my 2022 scat in no time at all. Friendly and efficient. One of the best salesman ever. Highly recommend. Purchased my 2022 scat in no time at all. Friendly and efficient. One of the best salesman ever. Highly recommend. More
by t.swanhart
June 30, 2022
Mike stayed on top of the work to my Durango and kept me informed. Very pleased. Hope Westgate KEEPS this guy because he is EXCELLENT! Personable and professional! I am tired of dealing with a different informed. Very pleased. Hope Westgate KEEPS this guy because he is EXCELLENT! Personable and professional! I am tired of dealing with a different person every time I get service. R. Davis More
by RRDavis
Employees Worked With
Mike in service department
June 27, 2022
It was very easy to get an appointment scheduled and the work was done in the timeframe that they said it would be. Very helpful and friendly staff. work was done in the timeframe that they said it would be. Very helpful and friendly staff. More
by trey.mcdonald
Employees Worked With
Sophia Hernandez
June 21, 2022
Jaymar was very professional, very attentive to my needs . She explained everything I needed in detail. She make me feel important enough to come back and get my next service sooner than later. . She explained everything I needed in detail. She make me feel important enough to come back and get my next service sooner than later. More
by Vivian
Employees Worked With
Jaymar in service
June 21, 2022
I purchased a vehicle on 6/12/2022, the very next day the check engine light comes on so I contacted them. They told me to go to a dealership closer to me to get repairs done. Well I did but repairs cannot g check engine light comes on so I contacted them. They told me to go to a dealership closer to me to get repairs done. Well I did but repairs cannot get done unless Westgate Raleigh authorizes the repairs. I have called and sent messages several times with no luck. Burgaw has called and also no luck with getting authorization. They are quick to sell you a car but cannot have the same speed to fix a vehicle they sold with mechanical issues. More
by marsar0221
Employees Worked With
Travis Lyons
June 18, 2022
I bought a brand new Jeep renegade there almost 6 years ago. at first it was great, they found me the car I wanted, they got it for me, they helped me finance it, everything was cool. Then I made the mista ago. at first it was great, they found me the car I wanted, they got it for me, they helped me finance it, everything was cool. Then I made the mistake of paying it off over a year early. Try getting the extra money I paid for the GAP insurance. I spent January questioning it, received notice saying it would take 30 days. The first of March, I asked again... the check is on its way. The first of April I asked again -- no response at all this time. They owe me several hundred dollars and I want it but I'm not going to get it and I've accepted the fact. This is a lousy place to do business and I will never do it again. Save yourself time and aggravation, don't deal with them. Something as simple as the "lifetime" roadside assistance plan expired last year. I didn't realize my lifetime had ended. Their so called "lifetime" free oil changes turned out to be totally worthless. You make an appointment they say "you don't need an appointment just bring it in" you take it in "do you have an appointment?" Wasn't worth the stress so I ended up taking it somewhere else. I'd rather pay for it than deal with those idiots. And heaven forbid you don't drink coffee you better bring something of your own if you want it. Listen to the reviews run far run fast. More
by Wolfie
