Westlie Ford

My check engine light was back within 10 min of leaving dealer. And called right back to try and resolve with dealer. Haven’t heard back dealer. And called right back to try and resolve with dealer. Haven’t heard back More

I rarely write negative reviews. However, the ugly interaction with BRANDON in sales/finance justifies. My daughter (age 23) sold the car she purchased at Westlie and was turning However, the ugly interaction with BRANDON in sales/finance justifies. My daughter (age 23) sold the car she purchased at Westlie and was turning in the 3 warranties they sold her. Yes, 3 (optional) WARRANTIES that totaled $5000+ extra to her loan. We called to get clarification, as BRANDON the finance/sales manager did not give her a copy of the paperwork she signed. BRANDON was sarcastic, interrupted during questions, and the conversation quickly escalated. His behavior was matched. BRANDON had no self-reflection during the call and his sarcasm translated to his arrogance. It was not appreciated or appropriate. It is clear, he is not a quality person that you would want your family member to work with. His professionalism skills were non-existent, but his belittling skills are on point. I think post-purchase interactions are extremely important. We had 3 of them with Westlie over the course of her owning the car; each one was negative. It was an exhausting experience that we do NOT wish to repeat. With so many other car sales options in the area, I’d avoid Westlie for your purchase. More

Trevor is efficient and diligent in getting me all the info I needed to get me going with tires and an oil change. info I needed to get me going with tires and an oil change. More

Friendly and efficient to work with. We have used them for years for multiple vehicles. We have used them for years for multiple vehicles. More

The people are very friendly and professional at every level. The service department is top of the line. I could go to closer dealers from where I live, but choose to go to Westlie Ford instead. level. The service department is top of the line. I could go to closer dealers from where I live, but choose to go to Westlie Ford instead. More

Westlie Ford is top notch! Just purchased our brand new Ford Bronco. Wonderful customer service, no games….just honest people who care about making the car buying experience Just purchased our brand new Ford Bronco. Wonderful customer service, no games….just honest people who care about making the car buying experience great. We will definitely continue to purchase all our family cars there. More

They have been responsive to getting repairs taken care of timely and communicated well each time of timely and communicated well each time More

The buying process was easy, low stress and no pressure. We were able to test drive the vehicles we were interested in as the dealership had multiple in stock. We were able to test drive the vehicles we were interested in as the dealership had multiple in stock. More

Everything was done as expected. We appreciated getting the car in on such short notice. We appreciated getting the car in on such short notice. More

Small dealership did not feel like a big corporation. Home twon feeling working with the Team. Home twon feeling working with the Team. More