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Westown Ford Lincoln
Jacksonville, IL
1,591 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,591 reviews
May 20, 2025
Took way too long to fix vehicle. Always waiting on parts. No one knows what is going on when you call to check in. 3.5 weeks to fix a 4hr part. There is literally a parts store acros Always waiting on parts. No one knows what is going on when you call to check in. 3.5 weeks to fix a 4hr part. There is literally a parts store across the street and another one down the road a few block. Unacceptable!! More
by jason.large
Verified Customer
May 19, 2025
Vicki made our vehicle purchase so pleasant. She is a wonderful person. I will be back and I have already recommended her to friends. Vicki, please keep being you girl! You rocked it. She is a wonderful person. I will be back and I have already recommended her to friends. Vicki, please keep being you girl! You rocked it. More
by bkumek
May 18, 2025
Great service always helpful. Always making sure all looks good with your car. Very good with setting up a time for service Always making sure all looks good with your car. Very good with setting up a time for service More
by tapscottsue73
Employees Worked With
May 16, 2025
It was helpful getting quotes for tire prices and being able to use our rewards. able to use our rewards. More
by divineappointment2
Employees Worked With
May 16, 2025
It was very friendly, yet businesslike. Vicki is amazing and was ver patient with us older persons. All personnel recognized us with greetings. Pam made the closing papers go quickly. Vicki is amazing and was ver patient with us older persons. All personnel recognized us with greetings. Pam made the closing papers go quickly. More
by jo_annnelson
May 13, 2025
Super easy to talk to and deal with. Enjoyable to buy our car. Thank you all Enjoyable to buy our car. Thank you all More
by vonderhaar731
Employees Worked With
May 12, 2025
The service department was on time and provided a shuttle to where I needed to be. When I returned the car was ready to go. Thank you. to where I needed to be. When I returned the car was ready to go. Thank you. More
by trish8
May 11, 2025
Everyone was very nice and helpful. Corey wasn't pushy at all and let us make our own decisions without trying to persuade us a certain way. The kids loved the friendly staff and popcor Corey wasn't pushy at all and let us make our own decisions without trying to persuade us a certain way. The kids loved the friendly staff and popcorn and the youngest so far still sleeps with her bear. More
by MSRendon
