Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westown Ford Lincoln
Jacksonville, IL
1,613 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,613 reviews
June 09, 2025
Vicky stayed with me for all of my indecisions until I finally found what I wanted. Thanks, Vicky, for never giving up on me. finally found what I wanted. Thanks, Vicky, for never giving up on me. More
by bradshaw602
Verified CustomerEmployees Worked With
June 09, 2025
Always great service at Westown Ford! The Service Managers are easy to work with and ensure you’re kept aware of any issues. They have a nice waiting room and get your vehicle serviced The Service Managers are easy to work with and ensure you’re kept aware of any issues. They have a nice waiting room and get your vehicle serviced promptly. More
by Cornboy98
Employees Worked With
June 08, 2025
I can always trust the people I deal with. The sales staff, service advisors and mechanics. They are all very professional and treat me like a customer, not just a sale or money spent on maint The sales staff, service advisors and mechanics. They are all very professional and treat me like a customer, not just a sale or money spent on maintenance or repairs. They actually go above and beyond for me. I truly appreciate everyone that works there. More
by sjfdlieu7
Employees Worked With
June 07, 2025
Very helpful. Good to work with. Answered all my questions. I've done business with them for several years and would recommend them to others. Good to work with. Answered all my questions. I've done business with them for several years and would recommend them to others. More
by mpa1419
June 07, 2025
Everyone at dealership always polite and knowledgeable. Appreciate the quick turnaround and always no issues. Appreciate the quick turnaround and always no issues. More
by McClure paula
Employees Worked With
Other Employees :
Service and bill payment peeps always top notch
June 05, 2025
We used X-Plan pricing and financed elsewhere. Transaction was error free and fast. Nothing bad to report Transaction was error free and fast. Nothing bad to report More
by bowtiebud313
June 03, 2025
Came in to get an oil change and some minor recall work completed, last minute on the recall issue and he reassured me that it was no issue. Daniel is always professional, courteous and professionally dres completed, last minute on the recall issue and he reassured me that it was no issue. Daniel is always professional, courteous and professionally dressed More
by sjfdlieu7
June 03, 2025
Westown service department is always ready to serve my needs. I popped in for oil change and they got me in in less than an hour. Also topped off extra fluids, found cabin filter that needed replaced and needs. I popped in for oil change and they got me in in less than an hour. Also topped off extra fluids, found cabin filter that needed replaced and replaced wiper blades. Great service every time. Jack More
by Jack Hull
Employees Worked With
June 03, 2025
They've been wonderful. They've always been there for me They make things easy and are always helpful They've always been there for me They make things easy and are always helpful More
by catsrock194
