Cierra Burns
Cierra Burns at Westown Ford Lincoln

Cierra Burns

Finance Manager

Westown Ford Lincoln

1312 West Morton Avenue
Jacksonville, IL 62650

Contact Me
4.9
267 Reviews

Hey guys! I am a Finance Manager here at our local Ford dealership. I’ve been here since June of 2021, I am 32 years old and have a couple of dogs and a couple of wonderful kids at home! I am very easy going, and really enjoy going through my sales process with my customers on a very at ease and comfortable basis. I have had great feedback from my customers based on my sales approach. You can also find me on Facebook under Cierra at Westown Ford where I like to show off some of our inventory in funny ways! Should you choose me to work with, I promise to do my very best to help you find the best vehicle for you and your family!

Dealership Experience

5 yrs, 6 mos

Specialties & Trainings

Insurance

Computer applications

View more specialties & trainings
4.9

267 Reviews

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267 Reviews of Cierra Burns

November 04, 2026

Dealership Rating
Employee Rating

Good because there is no pressure to buy. I like my sales person Vicky. She is easy to work with. More

by dancalot1
Recommend Dealer
Yes

Other Employees Tagged: Cierra Burns

Nov 04, 2026

Westown Ford Lincoln responded

We're glad you felt comfortable working with our sales associate and never pressured to buy. Congratulations on your Buick Envision purchase!

November 03, 2026

Dealership Rating
Employee Rating

Prosper made my buying experience easy and about my needs. Very pleased with my experience. Thanks More

by bethkd57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Prosper Denson

Nov 04, 2026

Westown Ford Lincoln responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Westown Ford Lincoln!

October 31, 2026

Dealership Rating
Employee Rating

Great service friendly Helpful kind great service they know their jobs answer your questions Nice people More

by debbieromano63
Recommend Dealer
Yes

Other Employees Tagged: Cierra Burns

Oct 31, 2026

Westown Ford Lincoln responded

We're glad our team answered your questions and provided welcoming, knowledgeable support during your GMC Terrain purchase. Thank you for the five-star rating!

October 28, 2026

Dealership Rating
Employee Rating

Friendly service as always! This is our 3rd purchase and I'm sure we'll be back. More

by Fitzjarrald
Recommend Dealer
Yes

Other Employees Tagged: Kevin MacKenzie, Prosper Denson

October 23, 2026

Dealership Rating
Employee Rating

Callie was a wonderful salesperson and made the process comfortable and not pushy.. Cierra was professional and kind.. without the great customer service I would have went elsewhere. Being decent honest pe More

by rcasey69
Recommend Dealer
Yes

Other Employees Tagged: Cierra Burns

October 21, 2026

Dealership Rating
Employee Rating

They did a good job showing me the truck, getting paperwork done and delivering the truck. More

by Charles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Frye, Callie Hughes

October 21, 2026

Dealership Rating
Employee Rating

Callie was wonderful and made this experience so easy. She's was persistent but not pushy. Best customer experience buying a vehicle.. Cierra in the business office was awesome as well. 10/10 for me. Grea More

by rcasey69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Callie Hughes

October 13, 2026

Dealership Rating
Employee Rating

Carrie and Cierra were friendly and very helpful getting us through the process ... We feel that they did a great job ! More

by mechaniac1
Recommend Dealer
Yes

Other Employees Tagged: Cierra Burns

October 11, 2026

Dealership Rating
Employee Rating

Excellent. We have been doing business with them since 2001 for both vehicle purchases and service. Always great. More

by Leigh
Recommend Dealer
Yes

Other Employees Tagged: Cierra Burns

October 05, 2026

Dealership Rating
Employee Rating

Prosper was amazing to work with and went above and beyond for me and my family! Sierra was great to work with and helpful as well! Couldn’t be happier with these ladies and my purchase thank you ladie More

by Donna Eilers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Prosper Denson

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