Cierra Burns
Cierra Burns at Westown Ford Lincoln

Cierra Burns

Finance Manager

Westown Ford Lincoln

1312 West Morton Avenue
Jacksonville, IL 62650

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4.9
259 Reviews

Hey guys! I am a Finance Manager here at our local Ford dealership. I’ve been here since June of 2021, I am 31 years old and have a couple of dogs and a couple of wonderful kids at home! I am very easy going, and really enjoy going through my sales process with my customers on a very at ease and comfortable basis. I have had great feedback from my customers based on my sales approach. You can also find me on Facebook under Cierra at Westown Ford where I like to show off some of our inventory in funny ways! Should you choose me to work with, I promise to do my very best to help you find the best vehicle for you and your family!

Dealership Experience

5 yrs, 5 mos

Specialties & Trainings

Insurance

Computer applications

View more specialties & trainings
4.9

259 Reviews

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259 Reviews of Cierra Burns

October 11, 2026

Dealership Rating
Employee Rating

Excellent. We have been doing business with them since 2001 for both vehicle purchases and service. Always great. More

by Leigh
Recommend Dealer
Yes

Other Employees Tagged: Cierra Burns

October 05, 2026

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Employee Rating

Prosper was amazing to work with and went above and beyond for me and my family! Sierra was great to work with and helpful as well! Couldn’t be happier with these ladies and my purchase thank you ladie More

by Donna Eilers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Prosper Denson

October 02, 2026

Dealership Rating
Employee Rating

Customer service & sales staff are the best that I have bone business with for a long while . More

by robertrives43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 01, 2026

Dealership Rating
Employee Rating

My car was totaled and I had to get a different car and I wasn't really ready to do that. Cierra was great explaining the gap insurance process with me. When I first stopped in to test drive a few cars, my p More

by jenjowill
Recommend Dealer
Yes

Other Employees Tagged: Cierra Burns

September 19, 2026

Dealership Rating
Employee Rating

Cory was excellent. Phoned me to tell me this car that I wanted was available. He was very patient with me and answered many questions that I had. More

by curtright5812
Recommend Dealer
Yes

Other Employees Tagged: Cierra Burns

September 18, 2026

Dealership Rating
Employee Rating

We saw the truck online, contacted the dealer, and spoke with Wade who sent more pictures and went over the truck with me on the phone, which led to us purchasing. I also spoke with Cierra before arriving a More

by qbbama1
Recommend Dealer
Yes

Other Employees Tagged: Cierra Burns

September 12, 2026

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Employee Rating

prosper and cierra were so much fun and so helpful on helping me on what i was looking for!! definitely recommend them for any car needs!! More

by jolie_leanne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Prosper Denson

September 08, 2026

Dealership Rating
Employee Rating

This is the 3rd vehicle I have purchased from here and every time I've been very pleased with the dealership and the people. Thanks! More

by rmhaggard84
Recommend Dealer
Yes

Other Employees Tagged: Cierra Burns

September 04, 2026

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Employee Rating

Prosper was absolutely amazing, both her and the dealership are very very nice and helpful! More

by wesleyjbarrow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Prosper Denson

September 03, 2026

Dealership Rating
Employee Rating

Wonderful location. Very friendly staff. Amazing atmosphere. The staff at this location is very knowledgeable and they definitely care about their customers wholehearted More

by matthew.villa.2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Prosper Denson

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