Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westown Ford Lincoln
Jacksonville, IL
1,606 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,606 reviews
June 03, 2025
Came in to get an oil change and some minor recall work completed, last minute on the recall issue and he reassured me that it was no issue. Daniel is always professional, courteous and professionally dres completed, last minute on the recall issue and he reassured me that it was no issue. Daniel is always professional, courteous and professionally dressed More
by sjfdlieu7
Verified Customer
June 03, 2025
Westown service department is always ready to serve my needs. I popped in for oil change and they got me in in less than an hour. Also topped off extra fluids, found cabin filter that needed replaced and needs. I popped in for oil change and they got me in in less than an hour. Also topped off extra fluids, found cabin filter that needed replaced and replaced wiper blades. Great service every time. Jack More
by Jack Hull
Employees Worked With
June 03, 2025
They've been wonderful. They've always been there for me They make things easy and are always helpful They've always been there for me They make things easy and are always helpful More
by catsrock194
June 03, 2025
Fair and honest. Jeremy had great communication the entire time and our vehicle is running great Jeremy had great communication the entire time and our vehicle is running great More
by Jakekindred19
June 03, 2025
Very good 👍 fast good personality very satisfied I would like to return with you guys in a future like to return with you guys in a future More
by jipyzares
May 31, 2025
Everyone through and kind They listen to you and help to find the best solution find the best solution More
by bruce.laurie50
May 28, 2025
very easy to work with, the drop off and pick up are a nice touch and extremely convenient. Thanks guys nice touch and extremely convenient. Thanks guys More
by Rmudd
Employees Worked With
May 27, 2025
I felt respected and confident in the decision to use Westown as soon as the process started. The staff communicated well and the transaction went as planned. Highly recommend this team. Westown as soon as the process started. The staff communicated well and the transaction went as planned. Highly recommend this team. More
by kale
May 27, 2025
Everyone has been so nice with everything from purchasing to maintenance Easy to schedule my oil change and Cierra was great in getting my points in process for the oil change to maintenance Easy to schedule my oil change and Cierra was great in getting my points in process for the oil change More
by sdheaden
