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Westown Ford Lincoln

Jacksonville, IL

4.7
1,582 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs! It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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1312 West Morton Avenue

Jacksonville, IL

62650

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Showing 1,582 reviews

May 10, 2025

Great and very efficient. The customer service was great and the wait for my vehicle wasn't long at all. More

by kparker0807
Recommend Dealer
Yes
May 06, 2025

I have purchased most of my vehicles from Westtown and have been treated very well. Same with the service department. Would recommend Westtown to anyone looking for a great deal. More

by diana.spradlin55
Recommend Dealer
Yes
Employees Worked With
Service Department- the guys are great!
May 06, 2025

When I checked in the service department, I explained that I needed to be at a doctor's appointment at a certain time, I was ensured that it shouldn't be a problem, but if it was,I would have transport t More

by kathleenblakeley
Recommend Dealer
Yes
Employees Worked With
Jeremy
May 06, 2025 -

kathleenblakeley responded

Highly recommend Westown Ford from purchasing a vehicle and reliable,professional, courteous service department! Jeremy Kaufman is one of the best,keeps you informed and also makes you aware of reward points that can be used. Always feel appreciated as a customer! Thank you Westown Ford employees!

May 03, 2025

good experience Vicki found a vehicle that met my requirements and I feel like I received a fair trade in. Cierra was very good on completing the paperwork. More

by tsmaggart
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vicki Loughary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cierra Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

Great service What else is there to say Ok, great coffee but no cookies Hi More

by jeff_dorr2000
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Kaufmann
May 03, 2025

Friendly prompt and professional service was provided at my convenience . Very knowledgeable and responsive to my needs . More

by cyording
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

Staff was prepared with information. Had the car at the showroom door when we arrived. We accepted terms and returned the following morning to complete the purchase. Paperwork was hea More

by RodSt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Grinkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
NIck Xamis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cierra Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

Very precise and professional Very friendly employees Definitely will refer others Thank you to all those that helped us More

by rodridersr
Recommend Dealer
Yes
Employees Worked With
Vicki Loughary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vicki Loughary
May 01, 2025

Very courteous,patient and caring. .wanting to please. Willing to work with you on appointment. More

by gymfloor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

The service was much better than Landmark in Springfield. The mechanic was knowledgable and straightforward. More

by jonny.tarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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