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Westown Ford Lincoln
Jacksonville, IL
1,618 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,618 reviews
June 24, 2025
It was a great buying experience It was a nice experience to buy a vehicle to buy a vehicle More
by ryan.nevius
Verified Customer
June 21, 2025
xxxxxxxx They have pissed me off that I will never buy anything from ford again, bumper to bumper warranty and I have to pay 3500.00 ,xxxxxxxxx anything from ford again, bumper to bumper warranty and I have to pay 3500.00 ,xxxxxxxxx More
by rogermartin5108
June 21, 2025
We have purchased 3 Lincoln Aviators since 2021 from Westown Ford-Lincoln. Vicki was the first person we encountered while driving through the dealership looking specifically for an Aviator. To say she Westown Ford-Lincoln. Vicki was the first person we encountered while driving through the dealership looking specifically for an Aviator. To say she was WONDERFUL, is an understatement!!! We purchased the Red Carpet Metallic 2020 Aviator from Vicki. To say Vicki is an outstanding person in every aspect is really not touching the adjectives I should be using. Honestly, from Michael in the Service Department to Jim Birdsell & pretty much everyone we have encountered is “ EXCELLENT “ & extremely helpful!! Ciera is also a great asset to the dealership from assisting a client, selling vehicles, & now working in Finance. An AWESOME DEALERSHIP, wouldn’t even think of purchasing a Lincoln anywhere else. We love Vicki & Ciera so much we suggested our son purchase a 2025 Ford Explorer Platinum from Vicki. Ciera assisted with financing & also took some photos for me to send my son who lives in Springfield, IL. & works in Lincoln, IL… More
by Celia Marie
Employees Worked With
Other Employees :
Cierra Burns, Michael in Service Dept…
June 14, 2025
I appreciate that they were able to work me in for my vehicle issue when I called with such short notice! And discovered what the problem was and are ordering the parts. vehicle issue when I called with such short notice! And discovered what the problem was and are ordering the parts. More
by mmd23
Employees Worked With
I think Michael?
June 14, 2025
Went in had oil changed in about 30 minutes. He said everything was good for now. Talked with the recipient and she was nice also. Everything was great He said everything was good for now. Talked with the recipient and she was nice also. Everything was great More
by Grandmamarilyn550
June 09, 2025
Vicky stayed with me for all of my indecisions until I finally found what I wanted. Thanks, Vicky, for never giving up on me. finally found what I wanted. Thanks, Vicky, for never giving up on me. More
by bradshaw602
Employees Worked With
June 09, 2025
Always great service at Westown Ford! The Service Managers are easy to work with and ensure you’re kept aware of any issues. They have a nice waiting room and get your vehicle serviced The Service Managers are easy to work with and ensure you’re kept aware of any issues. They have a nice waiting room and get your vehicle serviced promptly. More
by Cornboy98
Employees Worked With
June 08, 2025
I can always trust the people I deal with. The sales staff, service advisors and mechanics. They are all very professional and treat me like a customer, not just a sale or money spent on maint The sales staff, service advisors and mechanics. They are all very professional and treat me like a customer, not just a sale or money spent on maintenance or repairs. They actually go above and beyond for me. I truly appreciate everyone that works there. More
by sjfdlieu7
Employees Worked With
June 07, 2025
Very helpful. Good to work with. Answered all my questions. I've done business with them for several years and would recommend them to others. Good to work with. Answered all my questions. I've done business with them for several years and would recommend them to others. More
by mpa1419
June 07, 2025
Everyone at dealership always polite and knowledgeable. Appreciate the quick turnaround and always no issues. Appreciate the quick turnaround and always no issues. More
by McClure paula
Employees Worked With
Other Employees :
Service and bill payment peeps always top notch
