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Westown Ford Lincoln
Jacksonville, IL
1,879 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,880 reviews
February 07, 2022
Everything seems fine right now. Considering I brought it in for an oil issue I would have thought the oil would have been topped off but it was 2 quarts low, which is probably what leaked out. Other than th in for an oil issue I would have thought the oil would have been topped off but it was 2 quarts low, which is probably what leaked out. Other than that good job. Also, way quicker return than expected! More
by Ma-rawlings1
Verified Customer
February 06, 2022
Second time we have worked with Mikki. Both times she has gone over and above to answer any and all questions we had….always with a smile on her face. Very pleasant to work with. has gone over and above to answer any and all questions we had….always with a smile on her face. Very pleasant to work with. More
by cinger3
Employees Worked With
Mikki Galloway
February 05, 2022
The service was quick and the service guy was friendly. The looked up my Maintainance plan to cover my services. The looked up my Maintainance plan to cover my services. More
by haleycrew
Employees Worked With
February 05, 2022
The check engine light came on just a day ago. Don't like that kinda shady that kinda shady More
by laceys276
February 03, 2022
The service department has been great to work with but the car I was promised was not available when I needed it. the car I was promised was not available when I needed it. More
by dhubbert
February 03, 2022
They were friendly and didn't get upset when I ask them to do some check that needed to be done do to the weather that was coming. They even worked me in the day before the weather was to get bad. I was on to do some check that needed to be done do to the weather that was coming. They even worked me in the day before the weather was to get bad. I was on my way in great time, knowing that the car would make it through the rest of the winter. It meant the world to me. Thank you all. More
by rankell4
Employees Worked With
February 01, 2022
Wonderful staff ready to help with whatever you need! Keep you informed and if problems they give you explanations and recommendations to solve the problem. All staff are respectful, polite and courte Keep you informed and if problems they give you explanations and recommendations to solve the problem. All staff are respectful, polite and courteous. More
by kathleenblakeley
Employees Worked With
Other Employees :
Wade Muller, Brad Reese, Chris Meyer, Jeremy Kaufmann
February 01, 2022
Mikki went above and beyond when it came to finding us a car that had lower mileage and still fit into our limited budget. Just when we thought hope was lost, Mikki found us the perfect diamond in the rough car that had lower mileage and still fit into our limited budget. Just when we thought hope was lost, Mikki found us the perfect diamond in the rough. Her dedication and determination ensures that we will keep coming back to Westown Ford in the future. More
by jdg224469
January 29, 2022
All employees are friendly and helpful. I am very happy with their prompt service and the quality of their work. with their prompt service and the quality of their work. More
by john@cathayinternational.com
January 27, 2022
Cierra was amazing I have really bad anxiety when it comes to change in my live but she was so amazing and made me feel at ease comes to change in my live but she was so amazing and made me feel at ease More
by shawnadooley12
Employees Worked With
