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Westown Ford Lincoln
Jacksonville, IL
1,828 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,829 reviews
September 13, 2021
I always use them for my service. They are usually quick and thorough. The price used to be reasonable but it is getting a little pricey. I hate that you cannot make appointments any longer. I work in Sprin and thorough. The price used to be reasonable but it is getting a little pricey. I hate that you cannot make appointments any longer. I work in Springfield all week and hate to waste Saturday morning sitting at the dealership since I live out of town. More
by teresajo1962
Verified CustomerEmployees Worked With
I’m not sure who helped me.
September 11, 2021
I experienced prompt, efficient, friendly, and knowledgeable service. I was able to make an appointment for the oil change and routine maintainance which was most helpful. Thank you. knowledgeable service. I was able to make an appointment for the oil change and routine maintainance which was most helpful. Thank you. More
by Nancystice01
Employees Worked With
September 09, 2021
Very nice to work with. Took car in without appointment. They were very busy but still got to me quickly, found the problem (that another dealership missed) and got it repaired in about an hour. They were very busy but still got to me quickly, found the problem (that another dealership missed) and got it repaired in about an hour. More
by Midwife Sheila
Employees Worked With
September 04, 2021
Mikki was great to work with. We have bought several vehicles and she has been there to help and answer all our questions. She is a great asset for Westown Ford Lincoln! vehicles and she has been there to help and answer all our questions. She is a great asset for Westown Ford Lincoln! More
by chipsutphen7
September 03, 2021
I was treated very well and liked the salesperson Cierra’s she kept me up to date and found me the car I was looking for, Allianz all it was a good experience and I will go back to Westown in Jackson Cierra’s she kept me up to date and found me the car I was looking for, Allianz all it was a good experience and I will go back to Westown in Jacksonville when I need another vehicle. More
by artsmart1955
Employees Worked With
Ciera Burns
September 03, 2021
Westown has been amazing to our family. Peter specifically has been our go-to guy for several vehicles; including new, used, and trade-ins. He identified a potential problem and stopped it from h specifically has been our go-to guy for several vehicles; including new, used, and trade-ins. He identified a potential problem and stopped it from happening. We trust Westown and Peter More
by Jenjen
Employees Worked With
August 31, 2021
I had great service even though I had no appointment. There are always courteous staff, and Westown has a very nice waiting room. I would highly recommend them. There are always courteous staff, and Westown has a very nice waiting room. I would highly recommend them. More
by theblackboard
Employees Worked With
Brad Baptist
August 30, 2021
Our Sales Consultant Mikki Galloway was once again Professional, Knowledgeable and Customer Focused. We will definitely purchase future vehicles from her and Westown Ford-Lincoln. Professional, Knowledgeable and Customer Focused. We will definitely purchase future vehicles from her and Westown Ford-Lincoln. More
by nihao4
August 26, 2021
Mikki was wonderful to work with. She was willing to show us numerous vehicles in regards to our expectations. She went above and beyond!!! She was available to answer all of our questions to be sure we foun us numerous vehicles in regards to our expectations. She went above and beyond!!! She was available to answer all of our questions to be sure we found the perfect vehicle. More
by nlmccoy2007
August 24, 2021
Our salesman, Wade, was very helpful! We were able to tell him exactly what we were looking for, and he found it and more! Definitely recommend Westown for your vehicle needs!! tell him exactly what we were looking for, and he found it and more! Definitely recommend Westown for your vehicle needs!! More
by agilmore2
Employees Worked With
