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Westown Ford Lincoln

Jacksonville, IL

4.8
1,828 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs! It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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1312 West Morton Avenue

Jacksonville, IL

62650

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Showing 1,829 reviews

September 13, 2021

I always use them for my service. They are usually quick and thorough. The price used to be reasonable but it is getting a little pricey. I hate that you cannot make appointments any longer. I work in Sprin More

by teresajo1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m not sure who helped me.
September 11, 2021

I experienced prompt, efficient, friendly, and knowledgeable service. I was able to make an appointment for the oil change and routine maintainance which was most helpful. Thank you. More

by Nancystice01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2021

Very nice to work with. Took car in without appointment. They were very busy but still got to me quickly, found the problem (that another dealership missed) and got it repaired in about an hour. More

by Midwife Sheila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2021

Mikki was great to work with. We have bought several vehicles and she has been there to help and answer all our questions. She is a great asset for Westown Ford Lincoln! More

by chipsutphen7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NIck Xamis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikki Galloway
September 03, 2021

I was treated very well and liked the salesperson Cierra’s she kept me up to date and found me the car I was looking for, Allianz all it was a good experience and I will go back to Westown in Jackson More

by artsmart1955
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ciera Burns
September 03, 2021

Westown has been amazing to our family. Peter specifically has been our go-to guy for several vehicles; including new, used, and trade-ins. He identified a potential problem and stopped it from h More

by Jenjen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Kokinias
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2021

I had great service even though I had no appointment. There are always courteous staff, and Westown has a very nice waiting room. I would highly recommend them. More

by theblackboard
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Baptist
August 30, 2021

Our Sales Consultant Mikki Galloway was once again Professional, Knowledgeable and Customer Focused. We will definitely purchase future vehicles from her and Westown Ford-Lincoln. More

by nihao4
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikki Galloway
August 26, 2021

Mikki was wonderful to work with. She was willing to show us numerous vehicles in regards to our expectations. She went above and beyond!!! She was available to answer all of our questions to be sure we foun More

by nlmccoy2007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikki Galloway
August 24, 2021

Our salesman, Wade, was very helpful! We were able to tell him exactly what we were looking for, and he found it and more! Definitely recommend Westown for your vehicle needs!! More

by agilmore2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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