Westown Ford Lincoln

We took our truck in for timing issues. And not only did we have to wait a week to get an appointment. We didn't get our truck back for 2 weeks. And when we did. They busted the radiator. Which is costing we have to wait a week to get an appointment. We didn't get our truck back for 2 weeks. And when we did. They busted the radiator. Which is costing us more money to replace. And messy up the air conditioner. Which they fixed that. But not the radiator. Which was not broke or leaked when we took it in. After a 3300.00 bill I believe this was not right. More

Have always enjoyed the dealership - friendly people and plenty of inventory.- only disappointment was that the SUV we wanted wasn't there - and was gone over the weekend!! Plus it had almost 1,000 more m plenty of inventory.- only disappointment was that the SUV we wanted wasn't there - and was gone over the weekend!! Plus it had almost 1,000 more miles than were listed on the internet. Mikki is great - always working to please! More

They alway get me taken care of when they say they will and I have all the confidence in the world in their work. Good people and I have all the confidence in the world in their work. Good people More

Indont go through yours services but you ficed my car sent by Chevrolet withun a week when tbey couldn't diagnose the problem over months. sent by Chevrolet withun a week when tbey couldn't diagnose the problem over months. More

Our Sales Consultant Mikki Galloway was Professional and Customer Focused, and we will definitely purchase another vehicle in the future from her and Westown Ford-Lincoln.. Customer Focused, and we will definitely purchase another vehicle in the future from her and Westown Ford-Lincoln.. More

I had a wonderful experience with West town Ford. I told my salesman what I wanted and what my budget was and he delivered perfectly. my salesman what I wanted and what my budget was and he delivered perfectly. More

Wes Cook was excellent to trade with snd I ask for him due to people response in Jacksonville. The service department has been good taking care of me thanks to Jeremy K. You are lucky to have these peop due to people response in Jacksonville. The service department has been good taking care of me thanks to Jeremy K. You are lucky to have these people working for you and I hope like my employer they are praised and rewarded for such great service. More

Mikki and the team are absolute amazing to work with. I’ve purchased my last 6 vehicles from them. They go that extra mile that nobody else does these days. Small town feel but a lot of places to pull ve I’ve purchased my last 6 vehicles from them. They go that extra mile that nobody else does these days. Small town feel but a lot of places to pull vehicles from. More

We have had multiple car services done at Westtown, We have had multiple car services done at Westtown, meaning oil changes and lubrication. They also are rotating the tires. We have never had a compla We have had multiple car services done at Westtown, meaning oil changes and lubrication. They also are rotating the tires. We have never had a complaint and appreciate the availability of the service managers. No problems. More

Needed new tires, the heated/cooled seats stopped working and the check engine light was on. They gave me new tires and found what was wrong with the seats and engine. They gave me an estimate, ordered the p and the check engine light was on. They gave me new tires and found what was wrong with the seats and engine. They gave me an estimate, ordered the parts and will call when I need to go back and have the parts installed. They were short handed that day, but still were able to put the tires on and find out what my other issues were. More