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Westown Ford Lincoln
Jacksonville, IL
1,591 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,591 reviews
October 01, 2020
Very, friendly, helpful and accommodating. I would definitely refer others to do business there. If and whenever I may need to look for another car I will check there again.😊 definitely refer others to do business there. If and whenever I may need to look for another car I will check there again.😊 More
by NRWoods
Verified Customer
September 30, 2020
I had the best experience. We came in and were met by a salesperson who was interested in us and what were we’re looking for. We told her snd she brought up cars for us to look at. They were not pushy but salesperson who was interested in us and what were we’re looking for. We told her snd she brought up cars for us to look at. They were not pushy but let us know they were there to help if we were interested. We came for a used car and bought a. New car. More
by Lmeyer59
Employees Worked With
Other Employees :
The gentleman who we signed papers with and paid for the car. His daughter is Jen Baptist. , Nick Xamis
September 28, 2020
Very accommodating service department for warranty work. Wonderful service advisor who went the extra mile. Had me back on the road when I really needed my car. Wonderful service advisor who went the extra mile. Had me back on the road when I really needed my car. More
by briar67
September 18, 2020
Some of the most friendly and knowledgeable staff in the Ford and used car industry. Great team to work with. Can’t ask for better. Ford and used car industry. Great team to work with. Can’t ask for better. More
by David.brooker55
September 18, 2020
Great to work with and made everything smooth and efficient! Great customer service! Would definitely do business here again and will recommend friends and family! efficient! Great customer service! Would definitely do business here again and will recommend friends and family! More
by sky82_1999
Employees Worked With
September 09, 2020
The problem was found and fixed in a quick fashion. I am very comfortable with the people and quality of work. Everyone is ready to help me. very comfortable with the people and quality of work. Everyone is ready to help me. More
by jsneeden
Employees Worked With
September 03, 2020
Friendly, very helpful and caring staff. Will go back in future! 100% recommending to all friends and family. Absolutely love my new car, thank you Westown Ford & Lincoln. future! 100% recommending to all friends and family. Absolutely love my new car, thank you Westown Ford & Lincoln. More
by Darek
Employees Worked With
Andrew Davis
September 02, 2020
Service has always been very good, efficient and friendly. In mid August I was told they needed to order parts to complete my 100,000 mile service and call me when parts were in. Haven't heard f friendly. In mid August I was told they needed to order parts to complete my 100,000 mile service and call me when parts were in. Haven't heard from anyone yet. I did not receive car wash with service last time. Those are reasons for not getting excellent review. More
by mcgeed
Employees Worked With
don't recognize any faces from the service department..
September 01, 2020
Everything and everyone was good. Service department was friendly and helpful. Time was good and staff was friendly and courteous . Highly recommended for service.thanks friendly and helpful. Time was good and staff was friendly and courteous . Highly recommended for service.thanks More
by salemdog56
Employees Worked With
Mikki Galloway
August 30, 2020
Was surprised that when you purchase a vehicle that at least your first oil chance is not free. Was given nothing as a perk. Was given no call to see how I was doing with my recent purchase after buying t least your first oil chance is not free. Was given nothing as a perk. Was given no call to see how I was doing with my recent purchase after buying the car. It was like ok we sold you the car, we are done! Gotta say I was surprised. Or would you say, disappointed? More
by Consuelo4302
Employees Worked With
