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Westown Ford Lincoln
Jacksonville, IL
1,617 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,617 reviews
November 14, 2020
Nick Xamis introduced Vicki to us. She made the process very smooth; synced us up; walked us through the vehicles features and off we went. Easy with no hiccups or nervousness what so ever. Pleasure to d very smooth; synced us up; walked us through the vehicles features and off we went. Easy with no hiccups or nervousness what so ever. Pleasure to do business with. More
by Mokeefe1333
Employees Worked With
November 10, 2020
Verified CustomerNovember 10, 2020
In and out fast service!!! Love the net check in app easy to use when we need service done to our suv and friendly staff to use when we need service done to our suv and friendly staff More
by Joe
Employees Worked With
November 10, 2020
The service staff really went the extra mile to get me replacement keys quickly. They avoided a long back order by getting a set from another dealership. I also appreciated the regular, swift, and courteo replacement keys quickly. They avoided a long back order by getting a set from another dealership. I also appreciated the regular, swift, and courteous communication More
by hahn0
Employees Worked With
Gregg and Jeff--five stars
November 09, 2020
Our experience with the service department this past Saturday was good. Customer service, friendliness and quality of work were good as well. We will continue to have our van serviced at Westtown Ford. Saturday was good. Customer service, friendliness and quality of work were good as well. We will continue to have our van serviced at Westtown Ford. More
by klocdr
Employees Worked With
November 09, 2020
Very good to deal with. The easiest purchase we have ever done. My wife was working so they drove to her work to sign off on the paperwork. done. My wife was working so they drove to her work to sign off on the paperwork. More
by roger_poole68
Employees Worked With
November 05, 2020
Outstanding service department. Got my pickup serviced today, as always it was as clean after service as it was before it went in. Before Jeremy handed me the keys he wiped down the steering wheel and all today, as always it was as clean after service as it was before it went in. Before Jeremy handed me the keys he wiped down the steering wheel and all door handles. In this Covic-19 time's you cant be to careful. Good job gentlemen. More
by ol-lazz
Employees Worked With
November 04, 2020
The service department was very helpful in an initial visit with a used truck I had purchased. They also initiated an estimate for proposed future work items, which I will work from... visit with a used truck I had purchased. They also initiated an estimate for proposed future work items, which I will work from... More
by tangychuck
November 03, 2020
Great people and a great dealership. Everyone has always been very friendly and very helpful, and we really appreciate it. We’re very thankful they let us use a loaner car while our Ford Fusion is getting f been very friendly and very helpful, and we really appreciate it. We’re very thankful they let us use a loaner car while our Ford Fusion is getting fixed. Jeremy is a great service rep too. More
by Kevin and Kim
