
Westown Ford Lincoln
Jacksonville, IL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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All the people who work in the service department great very friendly and knowledgeable and helpful about getting done and on time every time also explaining what they have done very friendly and knowledgeable and helpful about getting done and on time every time also explaining what they have done More
Wonderful service! Very friendly staff! I took my vehicle in to replace the brakes. Upon removing my front tires, the technician noticed that my tires needed to be replaced. The service manager asked me to c in to replace the brakes. Upon removing my front tires, the technician noticed that my tires needed to be replaced. The service manager asked me to come take a look for myself and upon review, there was no doubt they needed to be replaced. It’s good to know that Westown was looking out for my safety and the safety of my son and not there just to make a couple extra dollars. Highly recommend Westown Ford for any of your automotive repairs. More
Highly recommend! Peter was easy, funny and awesome to work with! Kevin and Pam made things super easy financing. Definitely has the small hometown feel and service! work with! Kevin and Pam made things super easy financing. Definitely has the small hometown feel and service! More
had a great time and experience wade found the edge that suited us just great. he has always treated us great and went the extra mile to help us out. im done wade found the edge that suited us just great. he has always treated us great and went the extra mile to help us out. im done More
a very good experience Andrew Davis met me with a smile and friendly greeting at my car as I parked. It got better as we chatted a bit and then got around to the car. It wa Andrew Davis met me with a smile and friendly greeting at my car as I parked. It got better as we chatted a bit and then got around to the car. It was my favorite color inside and out, which is a good start. Andrew showed me the features of the car and we did the test drive amidst a bit of conversation that got around to values. He has good family values and was believable when he talked about personal ethics. Different than the conversations I usually have had when buying anything. Andrew is likable and good for your business. Also, he is happy there. A good representative for your dealership. Pam Birdsell brightens the room when she smiles (which is often). I have to admit that my conversations with both of them did wander a little. I really enjoyed my buying experience. More
Forth vehicle purchased from Westown Ford. Joe is a great salesman, always making sure I am totally satisfied, before and after the sale. Thanks Joe salesman, always making sure I am totally satisfied, before and after the sale. Thanks Joe More
Thank you Service was good and on a good time schedule. Nice review of service completed and print out of all testing of vehicle. I am pleased with Westown F Service was good and on a good time schedule. Nice review of service completed and print out of all testing of vehicle. I am pleased with Westown Ford sales man Peter Kokinias and all service and staff I have dealt with. More
The service department has great staff and technicians that provide good customer service. Love the app for oil changes-makes scheduling a breeze. Pricing is reasonable. that provide good customer service. Love the app for oil changes-makes scheduling a breeze. Pricing is reasonable. More
The staff was very friendly. We were 10 minutes late to the appointment and they were very accommodating. They got the work done quickly. It was an overall pleasurable experience as can be for getting new the appointment and they were very accommodating. They got the work done quickly. It was an overall pleasurable experience as can be for getting new tires and alignment. More
I bought a 2019 Ford escape I bought a Ford Escape that was brought to the Jacksonville dealership. Pater the salesman was great. Problem Is I only got one key fob. Other one su I bought a Ford Escape that was brought to the Jacksonville dealership. Pater the salesman was great. Problem Is I only got one key fob. Other one supposed to be coming. Bought car July 6. Car had spots on seats from other dealership and front windshield was dirty on inside. Jacksonville did clean the spots off the seats I asked them to clean windshield but I ended up cleaning it myself. I was disappointed in the service from the other store. Jacksonville was great. More