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Westown Ford Lincoln
Jacksonville, IL
1,654 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,654 reviews
August 19, 2025
They got me in for oil change the next day and they were fast about getting it done fast about getting it done More
by wesselj97
Verified CustomerEmployees Worked With
August 19, 2025
Daniel checked on my extended warranty to ensure it covered the replacement of the tire pressure gauge sensor and got back to me in a timely fashion. He was able to order the replacement part and sche covered the replacement of the tire pressure gauge sensor and got back to me in a timely fashion. He was able to order the replacement part and schedule my appointment. The the day of the service I was in and out in under 30 minutes the staff was courteous and efficient. More
by Wgbj4
Employees Worked With
August 17, 2025
Thank you with the help on purchasing our car. Also for the help with the extended warranty. Also for the help with the extended warranty. More
by davelb4
August 14, 2025
Good service. Don’t really care for how the pick up and payment process is. Would rather be able to talk with service department at pick up incase there is an issu Don’t really care for how the pick up and payment process is. Would rather be able to talk with service department at pick up incase there is an issue. The office people don’t really know what is going on with the vehicle, they just collect payment and give you the keys. Just seems a little impersonal to me. More
by amy_jo9
Employees Worked With
Michael McLaughlin, excellent service
August 08, 2025
Westown is a great place to buy a car and/or get it serviced. Fast, Friendly, efficient & expert service. serviced. Fast, Friendly, efficient & expert service. More
by mustanglady548
Employees Worked With
August 05, 2025
So far it’s good, very helpful and accommodating. Looking forward to dealing with all again Looking forward to dealing with all again More
by jakester64
August 04, 2025
No hassles, listen to what you have to say and fixes the problem. Better then any other service shop problem. Better then any other service shop More
by Jkalxndr
August 01, 2025
Everyone was very professional and made me feel very comfortable when buying my car. 10/10 experience. Wade and Cierra were great! comfortable when buying my car. 10/10 experience. Wade and Cierra were great! More
by kaitlinbaker2124
August 01, 2025
Westownn Ford and Cierra Burns and Jim Birdsell always go above and beyond with service and trading/buying a new vehicle!! above and beyond with service and trading/buying a new vehicle!! More
by Becky Dimmick
August 01, 2025
Professional scripted operations and very courtesy it’s all good. However it’s gave me no choices in repairs/replacements it’s very expensive to do business with the dealerships. all good. However it’s gave me no choices in repairs/replacements it’s very expensive to do business with the dealerships. More
by Riordanjohnjr
