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Westown Ford Lincoln
Jacksonville, IL
1,807 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,807 reviews
January 15, 2026
Everything went really smooth, didn't felt pressured. Everything went really smooth, we didn't felt pressured, I would recommend westown ford and the salesman we had Zander. Everything went really smooth, we didn't felt pressured, I would recommend westown ford and the salesman we had Zander. More
by Lloydrpeile
Verified Customer
January 14, 2026
Staff very helpful and a good knowledge of the car I bought. I didn’t feel pressured good car buying expience bought. I didn’t feel pressured good car buying expience More
by kathyjackson68@yahoo.com
January 13, 2026
We were very pleased in dealing with Peter again. He was. very helpful in explaining everything we needed to know about the vehicle, etc. I believe the lady’s name who helped with financing was Pam. He was. very helpful in explaining everything we needed to know about the vehicle, etc. I believe the lady’s name who helped with financing was Pam. She also was very helpful. Everyone we dealt with that day and the next day when we came back and worked with Zach to get our phone set up was great. We have recommended Westtown Ford before and we would again. Other staff members that were there working that day were very polite and friendly. We enjoyed meeting Prosper. We are enjoying our new car. More
by krpate
January 13, 2026
Very professional and knowledgeable. Process of buying a new vehicle was efficient and easy. Highly recommended! Process of buying a new vehicle was efficient and easy. Highly recommended! More
by dianarose58
January 12, 2026
Needed to have to gas filler door housing replaced. Had to prepay for the part and was told when it came in it would only take an hour and about $35 for labor to install. Only took an hour to install b Had to prepay for the part and was told when it came in it would only take an hour and about $35 for labor to install. Only took an hour to install but they charged me $115 for labor. No explanation. Nothing but labor listed on the bill. Unacceptable. More
by shansmeier
January 06, 2026
Great dealership with excellent customer service from sales to service. Everyone goes out of their way at Westown. sales to service. Everyone goes out of their way at Westown. More
by njafarms@casscomm.com
January 06, 2026
Thank you so much Prosper for making my purchase on my Jeep painless! I will definitely look you and Pam up on my next purchase. You both were delightful to work with. Jeep painless! I will definitely look you and Pam up on my next purchase. You both were delightful to work with. More
by Erica Woods
January 05, 2026
They are working with me finding a replacement explorer that ford is buying back. They have excellent on trying to locate a new vehicle. Kevin and Vicki are really working on it. that ford is buying back. They have excellent on trying to locate a new vehicle. Kevin and Vicki are really working on it. More
by mmgt05
Employees Worked With
Other Employees :
Brad in Service Department. Outstanding!!!
January 05, 2026
Prompt. Responsible. I was stranded in town with a flat tire, on my way to a Christmas party. Before I left with a ride, Ford mechanic was already pumping up Responsible. I was stranded in town with a flat tire, on my way to a Christmas party. Before I left with a ride, Ford mechanic was already pumping up my tire. One hour later my car was ready. I knew I just needed to get to Ford, though my tire was dangerously losing air as I furiously drove down Morton. I like the TRUST I have in Westown Ford. Thank you! More
by voicepublishing
