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Westown Ford Lincoln
Jacksonville, IL
1,896 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,042 service reviews
January 12, 2026
Needed to have to gas filler door housing replaced. Had to prepay for the part and was told when it came in it would only take an hour and about $35 for labor to install. Only took an hour to install b Had to prepay for the part and was told when it came in it would only take an hour and about $35 for labor to install. Only took an hour to install but they charged me $115 for labor. No explanation. Nothing but labor listed on the bill. Unacceptable. More
by shansmeier
Verified Customer
January 06, 2026
Great dealership with excellent customer service from sales to service. Everyone goes out of their way at Westown. sales to service. Everyone goes out of their way at Westown. More
by njafarms@casscomm.com
January 05, 2026
They are working with me finding a replacement explorer that ford is buying back. They have excellent on trying to locate a new vehicle. Kevin and Vicki are really working on it. that ford is buying back. They have excellent on trying to locate a new vehicle. Kevin and Vicki are really working on it. More
by mmgt05
Employees Worked With
Other Employees :
Brad in Service Department. Outstanding!!!
January 05, 2026
Prompt. Responsible. I was stranded in town with a flat tire, on my way to a Christmas party. Before I left with a ride, Ford mechanic was already pumping up Responsible. I was stranded in town with a flat tire, on my way to a Christmas party. Before I left with a ride, Ford mechanic was already pumping up my tire. One hour later my car was ready. I knew I just needed to get to Ford, though my tire was dangerously losing air as I furiously drove down Morton. I like the TRUST I have in Westown Ford. Thank you! More
by voicepublishing
January 05, 2026
Dealership usually gets me in within a timely manner. Always pleased When parts need to be ordered and then put in my Explorer, I rarely have to wait more than a week, which I appreciate, being a working Always pleased When parts need to be ordered and then put in my Explorer, I rarely have to wait more than a week, which I appreciate, being a working woman More
by tierneyswan
Employees Worked With
The service manager
January 03, 2026
Very friendly staff. Service faster than expected Would recommend this dealership as they are welcoming Service faster than expected Would recommend this dealership as they are welcoming More
by bbjjenkins69
January 02, 2026
Very workable and easy and quick to fit me in for an appointment. Updated me about what was going on with my car and did a super job getting it done. appointment. Updated me about what was going on with my car and did a super job getting it done. More
by Haylee Hunter
Employees Worked With
