Westown Ford Lincoln - Service Center

Was very pleased with service department. I needed a part,they immediately ordered after letting me know the cost.Called when part came in and set an appointment. Part was put on and I was o I needed a part,they immediately ordered after letting me know the cost.Called when part came in and set an appointment. Part was put on and I was out the door in 20 minutes. Daniel, Jeremy, and Michael,keep you informed and are very professional. Highly satisfied and recommend! More

The staff and service was great. Waiting area was very comfortable! Thanks so much for asking!! Waiting area was very comfortable! Thanks so much for asking!! More

The service department staff( Daniel ) was very helpful , however the policy in place for anyone purchasing an extended warranty on their vehicle is terrible, I found out that my engine was bad and needs t , however the policy in place for anyone purchasing an extended warranty on their vehicle is terrible, I found out that my engine was bad and needs to be replaced , however the policy that West Town Ford has in place isn't helpful, so , I found a different place that is willing to work with me , went to picky truck up to take it there , drove it one mile and learned that while they were doing a diagnostic check , the removed the passenger valve cover , didn't install a new gasket when putting it back together and leaked oil out everywhere , very bad experience with their service, will not do further business and highly recommend to take your business elsewhere More

Great experience from start to finish. Highly recommend Westown Ford for purchase of a vehicle and their service department. Highly recommend Westown Ford for purchase of a vehicle and their service department. More

We bought our new car in October of 2019. We have always taken it back to this dealership for all services.I would rate them the top in all areas! We have always taken it back to this dealership for all services.I would rate them the top in all areas! More

Quick effortless service. Hated coffee but I'm not a coffee drinker also did not not like the popcorn but don't like pop corn with out lots of butter. I hate questioners. Hated coffee but I'm not a coffee drinker also did not not like the popcorn but don't like pop corn with out lots of butter. I hate questioners. More

Listened to all my concerns, and checked everything I asked him about. Kept me informed, options for my solutions with prices. Very pleasant experience. asked him about. Kept me informed, options for my solutions with prices. Very pleasant experience. More

Very pleasant experience with service department! Listened to my concerns, kept me informed, gave options for solutions to my concerns,along with prices. Thank you Westown Ford and Daniel,Michael.& Listened to my concerns, kept me informed, gave options for solutions to my concerns,along with prices. Thank you Westown Ford and Daniel,Michael.& Jeremy! More

Love Westown Ford Jeremy Daniel are so good to me I trust them. Don’t go anywhere else them. Don’t go anywhere else More

Very easy to adjust to my special schedule Willing to install parts that weren't on original recall. install parts that weren't on original recall. More