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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
968 Reviews
Today: 7:00 AM - 5:00 PM Closed Now
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968 Reviews of Westown Ford Lincoln - Service Center

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January 28, 2024

Customer oriented And willing to spend their time to ensure a positive experience for me, the customer. More

by bruce.selway
Recommend Dealer
Yes
Employees Worked With
Peter in Sales and Michael in the shop
January 28, 2024

Good attention to detail Correctly identify the problem in timely manner Great Service TU . More

by joseph_3568
Recommend Dealer
Yes
Employees Worked With
Mr. Baptist
January 25, 2024

We purchased our used vehicle for our son last year from Wade and always have had wonderful service with all our interactions. This time was no different as Jeremy (service department) was able to find tim More

by Angel_Wings7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2024

It was too fast and Swift good not get to think about it Bad taste More

by jp7954044
Recommend Dealer
No
January 24, 2024

Excellent service. Customer care was superior to other dealerships. Westown took the time to check out my entire vehicle not just do my oil change. I found out that my More

by emjusteekem
Recommend Dealer
Yes
Employees Worked With
Michael at the service dept
January 24, 2024

Was good got my oil changed They took me home and had it ready for me in the afternoon More

by cowgirlup78x
Recommend Dealer
Yes
January 21, 2024

They did a good job trying to get my vehicle battery charged sand getting a new one installed. More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2024

Fast quick and got it done Love the drop off service with driver taking me back to work. Really appreciated that aspect More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young lady who took my payment.
January 19, 2024

I have had a great relationship with the crew at Westown they have always taken care of me and my automobile they are first class. More

by Lynndelljarrett
Recommend Dealer
Yes
Employees Worked With
Service members
January 18, 2024

Excellent service Keep us informed with the progress of the work being done Rate a 10 More

by ginger81
Recommend Dealer
Yes
Jan 18, 2024 -

ginger81 responded

Thank you for the service on our truck

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