Back

Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
918 Reviews

918 Reviews of Westown Ford Lincoln - Service Center

Sort by
May 24, 2020

Always great service. Called to make an appointment and was told a completion estimate & they where actually faster than they even thought. Happy with their professionalism. More

by leigh_jay21
Recommend Dealer
Yes
Employees Worked With
Service Dept
May 22, 2020

oil change tire rotation new wiper blades every one was friendly and nice. job was done professionally and in a timely manner. The shop area was very clean and shields had been installed at More

by duane.rogers1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Reese, Joe Inendino
May 21, 2020

Great service. The repair cost less than quoted. Very friendly people Quick to call when parts came in great communication. We bought this car here and have been very pleased. More

by pastpast57
Recommend Dealer
Yes
Employees Worked With
Unknown
May 21, 2020

Really satisfied with the communications during the course of the service and the service itself. BUT you guys should be wearing masks! The clerk at the payment window was, but not the shuttle driver More

by hahn0
Recommend Dealer
Yes
Employees Worked With
Mikki Galloway
May 16, 2020

purchased my 2010 Chrysler Sebring Convertible from Westown I have had my car serviced at Westown since purchasing it in 2011. Service has bee excellent, personnel are respectful and helpful and I have no comp More

by frang36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Xamis
May 11, 2020

Very efficient My experience with Westown has been superb, from the service department to my salesperson, Joe Inindeno. All the staff are friendly and helpful. I hav More

by gmj12314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Xamis, Brad Reese, Joe Inendino
May 10, 2020

I purchased my car from Peter he is a great salesman and i get my car maintenance there the technicians are very qualified and know what they're doing More

by barrowtimothy
Recommend Dealer
Yes
Employees Worked With
Peter Kokinias
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2020

organized got right in and before I new it,,I got text that my vehicle was done. Very friendly and easy to work with. Highly recommended. More

by gymfloor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020

Had an ambulance that needed some attention. Chad was able to get it worked into the schedule. Never an easy task on a Monday, diagnosed the problem and parts in on the way More

by sjfdlieu7
Recommend Dealer
Yes
Employees Worked With
Chad
May 05, 2020

Service department is always helpful and fair with trying to find resolutions at most reasonable price. The take home and pick up service they offer makes things so much easier More

by ptobin0
Recommend Dealer
Yes
Employees Worked With
Jeremy
...
89
...