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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
918 Reviews

918 Reviews of Westown Ford Lincoln - Service Center

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May 04, 2020

Westown Ford is always my first thought when I need to have a service performed on my vehicles. Never a problem and the service is done right . It is a pleasure to work with them. More

by ralphtucker
Recommend Dealer
Yes
Employees Worked With
Brad Babtist
May 03, 2020

Best FORD DEALER in ILLINOIS for SALES AND SERVICE PLUS FANTASTIC DEALS....so go right now and get a dale before it’s too late... More

by paul.lambert49
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Stelling
3.0
This rating includes all reviews, with more weight given to recent reviews.
Wade Muller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Kokinias
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Xamis, Brad Reese, Joe Inendino
May 02, 2020

This is my favorite place to shop for cars. The selection and especially the personnel is outstanding. Have dealt with this particular dealership for years. They are all considered “friends” - sales, service More

by johnsonp49
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All service dept. , Nick Xamis, Joe Inendino
April 29, 2020

Excellent and quick service on a wonderful 1972 Ford LTD convertible. They had the expertise to work on vehicle and get it repaired during the current epidemic. More

by leyth
Recommend Dealer
Yes
Employees Worked With
Jeff Dawdy
April 29, 2020

The service department has done a wonderful job getting my son's truck in for repairs. Would probably bring it back in the future if it needs work. More

by wewagan
Recommend Dealer
Yes
Employees Worked With
Service
April 25, 2020

Easy, friendly The Westown Ford Lincoln Team is always there willing to assist with whatever I need. There is a nice, clean waiting area with fresh fruit and water f More

by boblou7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Muller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad
April 24, 2020

The service department was very thorough with my vehicle. Thank You for taking care of the recall as well as oil change and replacing the rear brakes. More

by tesa118
Recommend Dealer
Yes
Employees Worked With
Chad
April 23, 2020

New Truck in for service The shop was not busy, I was able to get my serviced and was on my way. I've bought several vehicle from Westown and have always been pleased. More

by jstapscott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Kaufmann, Nick Xamis, Joe Inendino
April 18, 2020

took care of recall had recall on explorer and they got it in and addressed it in a timely manner even with covid 19 going on. even let inside building More

by landbharb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
service manager
April 16, 2020

I have bought a few cars from Westown over the past 10 years. Sales people are friendly and helpful. Wade M is never pushy but is on your team too. Service team also works hard, communicates the issues a More

by lynnbohlmann524
Recommend Dealer
Yes
Employees Worked With
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.