Westshore Honda

Problem solved What could have been a bad experience turnes out to be a successful day at the dealership. I purchased my 2017 civic from another dealer with the main What could have been a bad experience turnes out to be a successful day at the dealership. I purchased my 2017 civic from another dealer with the maint. service contract which was not the one Kuhn uses. But after a call to the service contract company the service advisor was able to get an approval for the service to my car with me having to pay anything out of pocket. I will continue to get my car serviced here thanks to Mr. Looney - i hope i spelled it right cause that's the name that i saw at his desk. Good customer service! More

Great customer service! I’m loyal to Honda service because I know I’ll be taken care of, I’m always greeted with a nice smile & they are happy to answer any questions I may h I’m loyal to Honda service because I know I’ll be taken care of, I’m always greeted with a nice smile & they are happy to answer any questions I may have about the services my car needs. I appreciate the comfortable environment while I wait & the staff is quick to smile & address any concern I have. More

Horton-Reed survey Excellent service from the service department for my first oil change. Friendly staff and comfortable dealership. Overall it was a great experience wi Excellent service from the service department for my first oil change. Friendly staff and comfortable dealership. Overall it was a great experience with the entire staff. More

Check tire and battery Mike was great as always. Not related to him, but I had the vehicle inspected at the dealership 6 days prior and all of the sudden my battery was dyi Mike was great as always. Not related to him, but I had the vehicle inspected at the dealership 6 days prior and all of the sudden my battery was dying and front left tire was very low. Makes me wonder how thorough the inspection was... More

Worked within my (tight) budget I walked into the dealership knowing exactly what I could spend, which was not much. Zack worked with me. I got a car! I love my little but mighty Hon I walked into the dealership knowing exactly what I could spend, which was not much. Zack worked with me. I got a car! I love my little but mighty Honda Fit. Thank you, Zack for being real and making it work. More

Careful and Convenient Pete did a great job of taking care of my car while I was at work. He reassured me throughout the whole process, made me feel comfortable with the rep Pete did a great job of taking care of my car while I was at work. He reassured me throughout the whole process, made me feel comfortable with the repairs, and kept me updated throughout the day. My car was ready and washed by the time I got off work! More

Fruland Customer review Great experience! Seth from The Service department was top notch. Professional, respectful, courteous. He made the experience enjoyable. The Kuhn fami Great experience! Seth from The Service department was top notch. Professional, respectful, courteous. He made the experience enjoyable. The Kuhn family has been great to work with. Hope we experience the same level of customer service in Maryland when we move next month. Thanks again. More

Best option out of 5 regional Honda dealers Looking for the best vehicle for my needs, I visited 5 dealers in the Central Florida area: Coggin, Headquarter, Ocala, Classic and Kuhn. I bought a 2 Looking for the best vehicle for my needs, I visited 5 dealers in the Central Florida area: Coggin, Headquarter, Ocala, Classic and Kuhn. I bought a 2016 CR-V at Kuhn because it was the best price/lowest mileage I could find for the specific vehicle I wanted. As a by-product of my search, I shopped 5 dealers. I felt most comfortable with the salesmen at Headquarter, Classic and Kuhn. I liked the general location of Headquarter best (shortest drive, easiest to get to.) At Classic the salespeople are not on commission and don’t haggle. That was the most relaxed experience; thanks Sammy (also for teaching me how to use the backup camera!) Izzy at Headquarter was very nice and easy to talk with. He did a good job. Finally, Zack at Kuhn sold me my car—it was the right car for me. Zach did a great job. I contacted him via my internet research. We then texted over several days and he answered all my questions, promptly. He was very patient and didn’t push me. I also met with a manager at Kuhn whose primary contribution to the transaction was to tell me it was a fair asking price (and that he couldn’t lower it—even though Kuhn is not advertised as a “no commission” dealer. I expected they had more room to negotiate. He did cover the $150 transfer tag fee. Wow.) Overall, I’m pleased with the car and would have been just as happy to buy it from Izzy at Headquarter or Sammy at Classic, if they had had that particular vehicle in their inventory. Most of all I’m glad the search is over. More

Service - Oil change Seth provided quick, courteous, and prompt service for an oil change. Seth also asked all the proper questions about ongoing service to ensure there w Seth provided quick, courteous, and prompt service for an oil change. Seth also asked all the proper questions about ongoing service to ensure there were no existing issues and to make sure I was aware of customary services points both by time and mileage. I feel Seth always has my best interest and is not just attempting to sell me "service". More

Kuhn always exceeds expectations Pete Perelli is great . He provides the best feedback possible for the service of my vehicle.I always request Pete when I go to Kuhn for service of my Pete Perelli is great . He provides the best feedback possible for the service of my vehicle.I always request Pete when I go to Kuhn for service of my vehicle. More