Westshore Honda - Service Center

Quick and competent Diagnosis and service rendered efficiently . I dropped off my vehicle, quickly got an explanation of what needed to be done by phone. When service was Diagnosis and service rendered efficiently . I dropped off my vehicle, quickly got an explanation of what needed to be done by phone. When service was completed I received a written summary of what was done under warranty. I quickly received the vehicle and was on my way More

Customer service Good customer service. Well done and fast. Took time to check car and found some other thing possible to service later. Informed status of service too Good customer service. Well done and fast. Took time to check car and found some other thing possible to service later. Informed status of service too. More

No pressure and respectful I came in for an oil change only. I was uneasy about getting pressured to have other services done, however, the service rep that helped me made me I came in for an oil change only. I was uneasy about getting pressured to have other services done, however, the service rep that helped me made me feel at ease. Said it was ok to get other services done else where. Every time I said thank you, he said you're welcome (the little things to make someone come back). He said my potential wait time was 1 hour, but I was out in 30 mins. They also had service coupons which is another reason I come to this dealership for service. And I think I got a simple car wash too! More

Superb Service This location is customer friendly, business oriented, and provides fast and efficient service.The waiting area was nice and clean. I will be returnin This location is customer friendly, business oriented, and provides fast and efficient service.The waiting area was nice and clean. I will be returning for additional service when needed. More

Oil Change Came in for a quick oil change. Dropped it off on a Saturday morning and it was ready to be picked up an hour later. Came in for a quick oil change. Dropped it off on a Saturday morning and it was ready to be picked up an hour later. More

Faulty oil seal Went to this dealership to have my oil changed. About a month later after I got home from work, oil began spewing out of my car. I called them to ask Went to this dealership to have my oil changed. About a month later after I got home from work, oil began spewing out of my car. I called them to ask them about it and they refused to take responsibility for it and simply told me to call the Honda dealership that my car is leased from. So, no help at all. I then called the other dealership, they put me through to corporate, who set up a a tow for my vehicle ($82 fee), then after arriving at Kuhn, they told me they did not have a loaner or rental car for me to use in the meantime, so then I had to Uber to work the next morning, then to the dealership ($60). After looking at my car, they then called me to explain that it wasn’t my fault and that their service for the oil seal and oil replacement was free; however, they insisted I needed new tires, so I spent $600 for new tires and a tire alignment. SO, even though it was their mistake- a mistake that cost me $142 altogether, they only gave me $40 off my bill. The only pleasant detail about this entire situation was the man at the service desk who was extremely kind. More

Excellent service advisors I have been going to Kuhn Honda for service on my Honda and my Acura MDX's for almost 20 years. The service advisors are wonderful. I usually deal wit I have been going to Kuhn Honda for service on my Honda and my Acura MDX's for almost 20 years. The service advisors are wonderful. I usually deal with Tony Looney but have worked with Pete and Randy. They always give great recommendations and truly care about customer service. Everything is always done in a timely manner. More

Always professional and helpful service The service is always good. I drive an extra 20 miles from home to have my car serviced at Kuhn. Will keep coming back as long as I own a Honda. The service is always good. I drive an extra 20 miles from home to have my car serviced at Kuhn. Will keep coming back as long as I own a Honda. More

Routine maintenance I was completing some routine maintenance items that needed to be taken care of. Pete in the service area was very helpful and understanding of the ma I was completing some routine maintenance items that needed to be taken care of. Pete in the service area was very helpful and understanding of the maintenance that I wanted done as well as my situation. I was glad to be able to work with him again! More

Friendly and profesdional This is my second time at Kuhn Honda. I moved to Florida 10 months ago and have decided to stick with going back to this service center. The staff is This is my second time at Kuhn Honda. I moved to Florida 10 months ago and have decided to stick with going back to this service center. The staff is always friendly and professional and tells you what services are recommended in a timely manner. More