I was able to schedule service same day online and choose what I needed done,which was an oil change, to check my brakes and to inspect the car for anything else that might need to be done. I arrived and was able to speak to someone right away. I was checked in by my service advisor Mike, who was courteous and quickly found my car history. He suggested a brake flush in addition to the oil change and I sat down in the waiting room while my car was being serviced. I was there for about an hour, I received the evaluation on my car (tires, brakes etc are all fine), paid and was on my way home with no issues. I really like going to Kuhn, not only is the service great but they also don't bombard me with annoying ads or emails like other dealerships.