Westshore Honda - Service Center

Tire pressure warning light I called Pete in Service when I was leaving work. I told him of the tire pressure light being on and asked if I could come in right away. 20 minutes I called Pete in Service when I was leaving work. I told him of the tire pressure light being on and asked if I could come in right away. 20 minutes later I arrived and they took my car in right away. Within minutes Pete notified me of the problem with a tire. It needed to be replaced. Just a few minutes later the work was done, my car was washed, and I was on my way home. It was a great customer experience. More

Routine Maintenance Visit Had a bad experience at a Honda dealership in St. Pete, tried your dealership and had a way better experience!! Was seen on time for my scheduled appo Had a bad experience at a Honda dealership in St. Pete, tried your dealership and had a way better experience!! Was seen on time for my scheduled appointment, and my service was done in a timely manner. Service guy was very friendly and helpful. My father is a zone manager and I’ve always been treated well except for the experience before this one. Your dealership restored my faith here in Florida for Honda. Thank you. More

A1 service My service technician was pleasant and listened to me. Last time I had mentioned a passenger door that was sticking and, although they said they fixed My service technician was pleasant and listened to me. Last time I had mentioned a passenger door that was sticking and, although they said they fixed it, it was still doing same thing. This time, it was properly done and sounds much better. I can’t remember his name, but he had a Boston Bruins coffee cup. I also like the waiting area. There are plenty of chairs and tables and a small children’s area. I love the lady who runs the concession area. She is always so kind and welcoming to everyone. She seems like she really loves her job. More

Very good Very knowledgeable service department, diagnostic was good and solved my car issues. Was able to get the work done in one day. Car is running great no Very knowledgeable service department, diagnostic was good and solved my car issues. Was able to get the work done in one day. Car is running great now. More

service The service was excellent and all personnel were very friendly and knowledgeable. Also, I was in and out in no time which was great. Even bought some The service was excellent and all personnel were very friendly and knowledgeable. Also, I was in and out in no time which was great. Even bought some greeting cards! More

Great service The service was great. scheduled in advance iand completed on time wonderful facility great job. Kunh Honda is the best service center in the Tampa The service was great. scheduled in advance iand completed on time wonderful facility great job. Kunh Honda is the best service center in the Tampa Bay region. More

Not For Veterans I called Kuhn Honda to first get a price on replacing a tire that had picked up a nail. They switched the call to the parts department and the very he I called Kuhn Honda to first get a price on replacing a tire that had picked up a nail. They switched the call to the parts department and the very helpful gentleman in the parts department said they had the required tire for my 2014 Honda Civic. I asked the price and he gave it to me as $95 for the one tire. I then asked if they give a Veterans Discount and he said "Yes" a 10% Veterans Discount. I then brought the vehicle in the Service Garage and spoke with Seth Kalman who wrote up the Work Order for the new tire. While waiting for the service to be done on the 2014 Honda Civic I had the opportunity to speak to a Professional Salesman named Christopher Doyle who gave me some possible purchase options to trade my vehicle in for a 2018 Honda Civic. I was impressed with his sales presentation and was going to consider moving up to the 2018 Honda Civic. Chris even took the time to introduce me to his Manager Ryan Nazir. I was also impressed with his professionalism. I told them I would get back to them within a couple of days if I was going to do anything. Then I went to the Service Department to pay for the tire and service on my 2014 Honda Civic. I looked at the bill and saw the charge on the tire was $115.50. I had told Seth that I thought the price on the tire from the parts department was $95. Seth said that is the size tire it calls for. Then I said the parts department gave me a price of $95 plus a 10% Veterans Discount. Seth says, "No we don't give Veterans Discounts on tires". With that I felt he didn't believe me when I told him I called earlier and that is what the parts department told me. I paid my bill and then went back to the parts counter and wanted to confirm my earlier call about the discount. The gentleman at the counter (I believe it was Carlos), said again "We would have given you a 10% discount on the tire and don't know why the Service Department doesen"t ". Rather than waste more time at the Dealership I decided to "forget about it and forget about trading my 2014 Honda Civic in for a 2018 Honda Civic at Kuhn Honda. I might ad, there are a number of places that Don't give a military discount but at least they say "We thank you for your service " and we will do everything we can to make sure you have a pleasant experience doing business with us. Thank you More

Quick, honest service This was my first visit at the service center. I pulled in and they took it from there. I was explained the service they would provide, the price was This was my first visit at the service center. I pulled in and they took it from there. I was explained the service they would provide, the price was reasonable and their recommendations for my next visit. I will be happy to be a consistent repeat customer. More

Recall work Pete as always handled my request. The service work was done sooner than the estimate time given and satisfactory. I had an appointment and was taken Pete as always handled my request. The service work was done sooner than the estimate time given and satisfactory. I had an appointment and was taken right on time. More

Friendly Randy provided excellent customer service. He contacted me when he said he would and was very friendly. He even took the time to go over information o Randy provided excellent customer service. He contacted me when he said he would and was very friendly. He even took the time to go over information on the warranty I previously purchased. More