Westshore Mazda

Service was great, quicker than expected. Patrick Meagher was very professional, he was great. Will use this location again. Patrick Meagher was very professional, he was great. Will use this location again. More

Everything was perfect except for the auto glass representatives hounding me to replace my windshield. This is the second time his has happened at Westshore Mazda. representatives hounding me to replace my windshield. This is the second time his has happened at Westshore Mazda. More

I purchased my 2023 BMW X3 here back in April with 38,000 miles on it. The very day after I drove it off the lot, I noticed a noise every time I came to a stop. I reached out to my sales rep, who told me to miles on it. The very day after I drove it off the lot, I noticed a noise every time I came to a stop. I reached out to my sales rep, who told me to bring it in so they could take a look. At the time of sale, I was assured the brake pads were well within the legal threshold. Fast forward four months and just 2,800 miles later—I only have 40,800 miles on the car because I work very close to home—and I am already having to replace the front brake pads today. There is no way brake pads wear out after just 2,800 miles of light driving; they clearly sold me a vehicle with worn-out brakes despite their promises. To make matters worse, when I texted the sales representative about this issue, I received zero response. This level of customer service and lack of transparency is completely unacceptable. Please double-check every detail and have an independent inspection done before buying from this dealership. Given the lack of response from my salesperson, I am publicly requesting that dealership management reach out to me directly to address this issue and make things right. More

Great car buying experience. It only took five hours, better than most other dealers here It only took five hours, better than most other dealers here More

Everything was great I got in. I got out there was no waiting. It was fantastic. I got out there was no waiting. It was fantastic. More

Great customer service. Badr ensured my needs were met and was very friendly. Repeat customer and will come back again! Badr ensured my needs were met and was very friendly. Repeat customer and will come back again! More

Went to get a synthetic oil change to find out they put synthetic blend, I told agent about a concern with my tires and engine light on and nothing was addressed, definitely not going back!! synthetic blend, I told agent about a concern with my tires and engine light on and nothing was addressed, definitely not going back!! More

Ismael and Paris were amazing they did a great job and were very personable and helpful. were very personable and helpful. More

My experience at Mazda Westshore was outstanding, thanks to Brooke. From the moment I walked in, she made me feel welcome and took the time to understand exactly what I was looking for. I leased a Mazda Mia to Brooke. From the moment I walked in, she made me feel welcome and took the time to understand exactly what I was looking for. I leased a Mazda Miata MX-5 RF Grand Touring, and Brooke's knowledge of the vehicle was impressive. She patiently explained the features, answered all my questions, and never made me feel pressured at any point during the process. What really stood out was her honesty and transparency during negotiations. Everything was explained clearly, making the entire experience smooth and stress-free. I highly recommend Brooke to anyone looking for a new Mazda. She's a true professional who genuinely puts her customers first. More