Westshore Mazda

As a new Tampa resident, this is my first visit to Westshore Mazda and it was great! The service team was very helpful and thorough. I received a video text of my car service explaining everything cle Westshore Mazda and it was great! The service team was very helpful and thorough. I received a video text of my car service explaining everything clearly. The waiting area is very clean and comfortable as well. We checked out quickly and received a follow up out reach from Jacob to ensure we were satisfied with our service! We’ll be back for our next service. More

The problem with my SUV was resolved to my satisfaction with no upselling or overcharge. with no upselling or overcharge. More

Great customer service from Rob and his team, was willing to work with me on finding a deal that fit my budget, didn’t feel pressured to buy but was given the tools I needed to make that decision if I chose to work with me on finding a deal that fit my budget, didn’t feel pressured to buy but was given the tools I needed to make that decision if I chose to. More

I had a great experience in service, and it is all thanks to Zack! I have been bringing my vehicles to Zack for the last 5+ years, and his outstanding service is the main reason I keep coming back. On this to Zack! I have been bringing my vehicles to Zack for the last 5+ years, and his outstanding service is the main reason I keep coming back. On this visit, I brought my vehicle in for an issue, and the technician “L” had the diagnostic done quickly to pinpoint exactly what was wrong. He went on a test drive with me, I brought up some other concerns that I noticed on the test drive that I had forgotten to mention to Zack and that helped him find other repairs that needed to be done along side my main concern. L communicated that information to Zack to add to the repair order. Since the required repair(s) weren’t going to be a quick fix, there was a brief wait to get a loaner vehicle lined up. Zack went to bat for me, kept me completely updated, and got me into a loaner car after a few days so they could get the actual repair underway. Best of all, Zack coordinated everything with my extended warranty, ensuring that all the work was completely covered without any hassle on my end. Even though the whole process took some time due to the nature of the repair, Zack's communication was top-tier the entire way through. He explained the process clearly, handled the warranty paperwork seamlessly, and made sure the job was done right the first time. I deeply appreciate his transparency, consistency, and dedication to his customers. Zack always goes above and beyond, and he has earned my loyalty for life! More

I always have a good experience, staff is professional and friendly. My only issue is both times I had my car serviced, I asked for a tire rotation and each time after I leave I realize it wasn't done. and friendly. My only issue is both times I had my car serviced, I asked for a tire rotation and each time after I leave I realize it wasn't done. More

My service against was understanding, kind, and efficient. He followed up with not so good news and still managed to keep things positive during our conversations. efficient. He followed up with not so good news and still managed to keep things positive during our conversations. More

Patrick was attentive and kept me in the loop during the process. He was very helpful. process. He was very helpful. More

Fast and easy Carlos easily accepted my coupon, didn't have any issues and we discussed what was necessary on this trip and what could wait until next time have any issues and we discussed what was necessary on this trip and what could wait until next time More

Very easy to work with and honest and car fixes Good commutation and honest about prices commutation and honest about prices More