Westside Chevrolet

great used car dept. i had a problem with my daughters car and it just wasn't worth fixing so i talked to Wali the used car manager and he worked out a deal where i could i had a problem with my daughters car and it just wasn't worth fixing so i talked to Wali the used car manager and he worked out a deal where i could trade in my broke car for a really nice 2 year old Malibu. It was great and she is very happy. More

service was quick i made an appointment on line and when i pulled in they were ready for me. i had oil change and tire rotation and they washed my malibu for me. i wa i made an appointment on line and when i pulled in they were ready for me. i had oil change and tire rotation and they washed my malibu for me. i was in and out in an hour. More

Body shop They fixed my car fast and gave me a loaner. Melvin was great. I will always take my car to Westside Chevrolet. Thanks for the great service. They fixed my car fast and gave me a loaner. Melvin was great. I will always take my car to Westside Chevrolet. Thanks for the great service. More

Service Department Great fast service. Jimmy was great and everyone else kept checking on me. They washed my truck and had good free coffee and WiFi. The whole dealer Great fast service. Jimmy was great and everyone else kept checking on me. They washed my truck and had good free coffee and WiFi. The whole dealership has gotten much better. More

Lousy overpriced ripoff artists They tried to charge me $926.80 for a rear passenger window regulator which I paid $176 for at another garage. Avoid Westside Chevrolet of west Housto They tried to charge me $926.80 for a rear passenger window regulator which I paid $176 for at another garage. Avoid Westside Chevrolet of west Houston/Katy Texas. More

2 hours for scheduled oil change. 2 hours to change oil, tire rotation not done as promised, had to use car alarm to locate when it was "completed". Not friendly. Worst experience to d 2 hours to change oil, tire rotation not done as promised, had to use car alarm to locate when it was "completed". Not friendly. Worst experience to date from any dealership and have been buying cars for 45 years. Will walk before taking anything back to them to work on. More

Worst service ever received So the dealership calls my wife and says mam you have a recall would you like to bring it in, wife says sure how long will it take? Lady says 45 minut So the dealership calls my wife and says mam you have a recall would you like to bring it in, wife says sure how long will it take? Lady says 45 minutes, wife says ok I'll wait for it, they set the appointment for 11 am. At 1 pm wife calls and says they still haven't finished. So I call up there and raise xxxx and all I hear is excuses. I get better service at my FORD dealership on my wife's CHEVROLET. Last time we will be there and worst service ever. More

Service Department I had my car service for the recall on the radio. My radio now doesn't work properly antymore and it says service rear view system. I called and was t I had my car service for the recall on the radio. My radio now doesn't work properly antymore and it says service rear view system. I called and was told to bring it in Saturday morning early and I said I'll be there before 8:30 after my run. I get to the service department only to be told that I had spoken with someone in PA which isn't true and that their are no techs their on the weekend. I'm at work Monday thru Friday at 6:30 to 4pm and I'm at Kingsland park and ride by 5:15 to make it to work on time. This is the second time that I've had extremely poor customer service from west side Chevrolet and it's very frustrating to be told one thing only to get there and be told that you can't be helped. More

Dishonest Salesman Very unprofessional. We had an agreed upon price for a car and planned to pick it up after work. When we have purchased from other car dealers they a Very unprofessional. We had an agreed upon price for a car and planned to pick it up after work. When we have purchased from other car dealers they are happy to have the car and paperwork ready to go for us. These jokers called us at 2 pm to tell us they'd sold the car to someone else. They obviously used the fact that we were purchasing the car to goad this other buyer into making a deal that day. Up until that point they did not seem like typical used car salesmen, but I guess everyone shows their true colors if you give them enough time - Westside Chevrolet only took a few hours. I'd highly recommend taking your business elsewhere. More

AVOID THIS GARAGE AVOID this garage: 3rd in line at 6:30am. Given all the small talk about the car being ready the same day. Call late afternoon with a "sob" story abou AVOID this garage: 3rd in line at 6:30am. Given all the small talk about the car being ready the same day. Call late afternoon with a "sob" story about being under staffed and the car not having been looked at even though it was 3rd in line! I had to make alternative arrangements to pick it up on Tuesday following what was later explained as an easy repair. At pick up nobody knew where my key was although they we very quick to point me to the payment booth. The car was clean on arrival. On pick up oily finger marks on the side window and door but more disturbing was a huge grease mark on the door interior. Just let me know ahead of time when I drop the car off that there is a possibility of delays. Don't feed me a bunch of excuses. While collecting the car another customer was in an argument. His aircon was suppose to have been fixed but continued to blow hot air....just like the guy that dealt with me! More