![](https://www.dealerrater.com/ncdn/s/11.20240528.717/Graphics/icons/close-x-orange.png)
Westside Kia
Katy, TX
Filter Reviews by Keyword
By Type
Showing 670 reviews
Good service and on-time delivery Made the 60K maintenance on my 2014 Sorento. Kevin was excellent in helping pre and post service communications. Only one disappointment: picked up Made the 60K maintenance on my 2014 Sorento. Kevin was excellent in helping pre and post service communications. Only one disappointment: picked up the car at 1:30 pm after a $600 bill and by 2:30 PM received an e-mail offering from the shop for a $25 discount for services over $500 . . .I do not understand if they did it on purpose or it was a coincidence. We asked them about getting the 25 back but "you had to submit the coupon at payment" :-( I will take our other Sorento next week for the 30K. I am pretty sure it will go OK. More
Scheduled service I bought my vehicle from Westside Kia and always bring it here for maintenance and service. Kevin Becker takes excellent care of me. He always is on I bought my vehicle from Westside Kia and always bring it here for maintenance and service. Kevin Becker takes excellent care of me. He always is on top of what is or is not needed and explains upon completion what was done. Very knowledgeable and courteous. More
Allround great experience My initial experience was on the internet. I inquired about a used car. I then set up an appointment. I had to reschedule and I was accommodated. My initial experience was on the internet. I inquired about a used car. I then set up an appointment. I had to reschedule and I was accommodated. I then looked on the internet as far as new car inventory. I walked in, my salesman RIck Hall, had brought up the used car for me to see and we talked and I looked at a new car I had decided that I might want. Compared pricing, features, and warranty and decided to buy new. Finance options were explained and I was out of there in less than two hours. More
Sold and buy new car Nice car and attention I sold my kia soul and I did buying a kia niro, it is a nice car a lot the technology and really cheaper in gas use. I will vis Nice car and attention I sold my kia soul and I did buying a kia niro, it is a nice car a lot the technology and really cheaper in gas use. I will visit for more information about the kia niro technology More
1500. Mile service Serviced are vehicle in a timely manner. Ran it through the car wash to make sure it was clean before giving it back to us Serviced are vehicle in a timely manner. Ran it through the car wash to make sure it was clean before giving it back to us More
![](https://cdn-user.dealerrater.com/images/lotshot/b7c17502-9ad2-4d83-a36b-0091fbfff211-orig-th.jpg)
Bought a New Sorento Started my car buying experience at Westside Chevrolet where their employees were rude and dismissive and not interested in helping me whatsoever. So Started my car buying experience at Westside Chevrolet where their employees were rude and dismissive and not interested in helping me whatsoever. So I walked over to the Westside Kia next door where I was greeted immediately. Everyone was nice and friendly and very helpful. They had great customer service and this will be my 3rd car purchase from this dealership. They are always great and will continue to receive my business! More
Excellent Service Friendly, on time, very good listening skills and very helpful service dept. From Kevin to the service tech that Kevin brought in to hear my concerns Friendly, on time, very good listening skills and very helpful service dept. From Kevin to the service tech that Kevin brought in to hear my concerns, the service was superb. More
![](https://cdn-user.dealerrater.com/images/lotshot/7270caf3-40e7-4697-a97a-62bb4dd6bbc1-orig-th.jpg)
Friendly Service We had a great experience with purchasing a new Sportage from Westside Kia. The staff were friendly and accommodating. They did everything they could We had a great experience with purchasing a new Sportage from Westside Kia. The staff were friendly and accommodating. They did everything they could to make sure we walked away happy. Leroy was our sales associate. We enjoyed working with him. Great customer service and communication throughout the process. Thank you Leroy and Westside Kia! More
Fast quick professional Chuck and the crew keep us informed and on time . Great service showroom clean restroom spotless cashier very nice and work are spotless overall APlud Chuck and the crew keep us informed and on time . Great service showroom clean restroom spotless cashier very nice and work are spotless overall APludd More
Great experience; service person first rate. I received an appointment and they took me in early. Service personnel took their time to explain my problems and options. I could not have asked I received an appointment and they took me in early. Service personnel took their time to explain my problems and options. I could not have asked for a better experience. More