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Westside Kia

Katy, TX

Overview
Employees
Reviews
Vehicles
4.7
799 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs.
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23005 Katy Fwy

Katy, TX

77450

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Showing 799 reviews

May 13, 2026

Great service! Chuck always handles our service on our box truck with the upmost professionalism. More

by kogles
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
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May 13, 2026 -

Westside Kia responded

Delighted to hear our team handled the service on your Isuzu box truck with professionalism. Thank you for the five-star rating and for trusting us with your service needs.

May 11, 2026

Brougth in my 2024 kia due to a mandatory recall and no drop off shuttle was available (sick driver). No alternative transportation means were offeed nor available when asked. More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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May 12, 2026 -

Westside Kia responded

Carlos, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

May 08, 2026

Great service! , Everyone very courteous and always with a smile! They make you feel like a VIP! The waiting area is very clean and comfortable! More

by glo8490
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
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May 08, 2026 -

Westside Kia responded

It’s wonderful to hear our team treated you with courtesy and a smile while your Kia Telluride was serviced. We’re glad the waiting area met your expectations for comfort. We appreciate your feedback and look forward to welcoming you back.

May 02, 2026

Great service and fast very polite and made sure I had everything checked off on my car to be fixed More

by Duga4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2026 -

Westside Kia responded

Thank you for highlighting our prompt and courteous service. Rick and the team are thrilled to know that every item was checked off thoroughly on your Kia.

April 30, 2026

First oil service and they were awesome. Very professional, fairly quick and washed/vacuumed vehicle as well. More

by susan2845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2026 -

Westside Kia responded

Thank you so much for your kind words, Susan, and for taking the time to leave us this wonderful feedback!

April 20, 2026

Darin on service side was great! Explained everything clearly. Techs also did a great job and left my car clean once they were done. Getting through to someone via phone is a nightm More

by mfrios325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darin
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Apr 20, 2026 -

Westside Kia responded

We’re pleased to know our service team explained everything clearly and left your Kia spotless. We apologize for the difficulty reaching us by phone and appreciate your patience in person.

April 01, 2026

Great sales experience, beautiful new clean building, a quick easy straight forward process as a whole. More

by chrisTX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ammar
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Apr 01, 2026 -

Westside Kia responded

We’re pleased you enjoyed a smooth and straightforward sales experience in our clean facility. Thank you for choosing Kia.

March 30, 2026

Good deal with my K4. Thanks to Anthony, a great guy, with fast and clear negotiation. More

by Alexandre
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony
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Mar 30, 2026 -

Westside Kia responded

Thank you for letting us know you had a smooth, transparent process and that you’re enjoying your new Kia. We’re glad we could make everything fast and clear. Please reach out anytime with questions as you enjoy the ride.

March 26, 2026

Chuck Smith in service was great. Other dealership I normally go to (closer to me) was going to keep my car for several days to xxxxx and more days to repair. Chuck and Richard(the ma More

by Mack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Smith (Charles Smith)
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Mar 26, 2026 -

Westside Kia responded

What a pleasure to learn about your efficient Kia service experience. We’re happy our team could assess and repair your vehicle so quickly, restoring you to the road in just two days. We appreciate your trust in our service department and look forward to assisting you again.

March 19, 2026

Service was awesome just waitong to get windows tinted. Great service thanks Ali for being so helpfu. More

by mslelav1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali five star very good
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Mar 19, 2026 -

Westside Kia responded

Delighted our team could take great care of your new Kia Seltos while it was getting tinted. Thanks for the five-star rating and enjoy your refreshed ride.

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