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Westside Lexus

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
7,148 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,148 reviews

April 27, 2023

Fast, efficient service. Courteous and friendly staff Very receptive front desk. Good communication thru text More

by k4khan821711@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
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Apr 27, 2023 -

Westside Lexus responded

It's always a pleasure to welcome our customers with prompt and professional service, and we're delighted we hit the mark with quality communication, as well! Thanks for working with us at Westside Lexus. Safe travels!

April 27, 2023

Andrew is very personable, always listens and is great to deal with. He makes coming into the service department a pleasant experience. More

by trishpuente@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
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Apr 27, 2023 -

Westside Lexus responded

We appreciate the kind words, Trish! It's great to hear that Andrew provided such an outstanding service experience. Drive safely, and we hope to see you again at Westside Lexus!

April 27, 2023

I'm done I am satisfied. Enough of this. Xxxx xx xx xx xx Xx xx More

by AJTUBB@SBCGLOBAL.NET
Recommend Dealer
Yes
Employees Worked With
Scott Bissonett
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Apr 27, 2023 -

Westside Lexus responded

Thank you for the review! We hope to see you back again at Westside Lexus!

April 27, 2023

I felt very appreciated as a customer. Jeff took his time and never made me feel rushed. Thoroughly covered operations of the car. Finance manager provided me options. Overall excellent cu More

by nina
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
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Apr 27, 2023 -

Westside Lexus responded

Nina, thank you for the review! Your satisfaction is our top priority, and we're delighted to hear you had an excellent experience with us here at Westside Lexus. We appreciate the kind feedback about Jeff and hope to see you again down the road!

April 27, 2023

Great. BERY nice service guy (sorry for forgetting your name). Couldn't have been a better experience. More

by mdundas@detect-measure.com
Recommend Dealer
Yes
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Apr 27, 2023 -

Westside Lexus responded

We're glad to hear you had a great experience with Westside Lexus! We appreciate your kind words about our team and will be sure to pass them along. Safe travels!

April 27, 2023

Very professional and knowledgeable staff I would definitely recommend and also continue to purchase my vehicles at Westside Lexus More

by ICOLON7
Recommend Dealer
Yes
Employees Worked With
Steve Machann
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Apr 27, 2023 -

Westside Lexus responded

Your recommendation and loyal business mean the world to us here at Westside Lexus! Thank you for being our valued client.

April 26, 2023

Great customer service. It is easy to deal or order a new vehicle . I will recommend my family member to this Lexus in the future. More

by Hoaviettran
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hai Do
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Apr 26, 2023 -

Westside Lexus responded

We're thrilled to see that you had a great experience with our team at Westside Lexus! Thank you for sharing your feedback with us and we hope to see you again for any of your future automotive needs.

April 25, 2023

Always a pleasure to deal with and has been for over 25 years. Enjoyed the relaxed atmosphere. More

by Woodyman54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

Westside Lexus responded

Thank you for reviewing Westside Lexus! We are thrilled to hear from such a loyal customer. Have a great day!

April 25, 2023

Best dealer and cars in town. They gave me a great deal! Thank you Kim and the Westside Lexus team! More

by Jesse Price
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Jessee
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Apr 25, 2023 -

Westside Lexus responded

We are thrilled to hear that Kim and the team found you a great deal, Jesse. Thank you for choosing Westside Lexus!

April 25, 2023

Great people, listen your request, kept us informed of delivery date. Awesome finance and very patient people. Looking forward to owning the car for 10 years. More

by VICKI.HEBERT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Gifford
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Apr 25, 2023 -

Westside Lexus responded

We're thrilled to see your five-star review, Vicki! It's wonderful to hear that our team at Westside Lexus listened to your requests and kept you informed throughout the delivery process. Congratulations on your new car, and we hope you enjoy it for many years to come!

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