Back

Westside Lexus

Houston, TX

4.8
8,037 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Contact Dealership

12000 Katy Fwy

Houston, TX

77079

Directions

By Type

Showing 8,037 reviews

January 21, 2021

We received outstanding service, communication and professionalism. This is our second car purchased and we could not be happier! We highly recommended West Side Lexus and Mike Gonzales!! More

by Kathycarroll1122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Westside Lexus responded

Thank you so much for your continued business and your recommendation of Mike! We are happy to have made your purchase experience a five-star one. The Westside Lexus team wishes you safe driving in your new car!

January 21, 2021

Very pleased with the selection of cars and SUV’s to choose from. The folks were very courteous. The haggling was respectful and productive. Pleased with my purchase. More

by Ezrider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Westside Lexus responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Westside Lexus, and we hope that you continue to enjoy your newly purchased vehicle!

January 21, 2021

My salesman Jim Fikaris was amazing. He was kind, fair, no pressure, and came in on his day off to make sure I was well taken care of. He spent extra time to make sure I understood all of the controls, se More

by Gene T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Westside Lexus responded

Gene, thank you for taking the time to leave us a review! We are so glad Jim took such good care of you here at Westside Lexus, and we will be sure to let him know that you appreciate his help. We are grateful for your returning business here, and we hope that you continue to enjoy your newly purchased vehicle!

January 21, 2021

Great! I did everything online just the way I wanted to. When I got to the dealership I was driving my new car out in less than two hours! More

by YOUNGHERB5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Westside Lexus responded

We are happy to have provided you with an easy and efficient car-buying experience! Thank you from all of us at Westside Lexus!

January 20, 2021

The salesman, Alex Winnicki was very professional and courteous. The process was easily. The closing was very easily. I enjoyed the buying of my new 2921 Lexus GX 460. More

by thomas7030@att.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
Jan 20, 2021 -

Westside Lexus responded

Thomas, thank you for leaving Westside Lexus a review! We strive to deliver a seamless experience and it is great to hear that Alex hit the mark. The 2021 Lexus GX 460 is an excellent vehicle and we hope you love driving it!

January 20, 2021

I have been using Westside Lexus for about 12 years for my maintenance service. This is the first time I purchased a car. I am very pleased with the smooth experience. More

by linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Westside Lexus responded

Linda, your years of business mean the world to us! We are delighted that your first purchase experience with our team was a five-star one. Thank you for trusting Westside Lexus with your business and sharing your great feedback. We wish you many happy miles in your new car!

January 20, 2021

Tim and JT were very professional and helpful. They answered all of our question and new their stuff. The process was easy and timely so we did not have to spend a lot of time waiting. More

by laurastrople
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Westside Lexus responded

Laura, nothing makes us happier than hearing that our team provided a valued customer with an easy, efficient experience. Thank you for choosing Westside Lexus and taking the time to highlight Tim and JT's help. Drive safely and have a fantastic day!

January 20, 2021

The process was very smooth and I was able to get the car I wanted. Mike Gonzalez was very helpful in assisting me in choosing the Lexus that I wanted and assured me that the L/Certified Lexus that I purcha More

by mrdarrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Westside Lexus responded

Thank you for taking the time to share! We appreciate your business and are happy to hear that Mike went above and beyond to assist with your purchase. Congratulations on your new vehicle, and we hope to see you again at Westside Lexus!

January 20, 2021

Mr. Keener, Mr. Pham and Mr. Teodoro worked very hard to make this happen for us. They were very professional, friendly and patient. Beautiful dealer too! More

by f.perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lurie Keener
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Jan 20, 2021 -

Westside Lexus responded

Hi there - thanks so much for the kind review! We're thrilled the team here at Westside Lexus was able to help you drive home in a great vehicle. We'll hope you think of us again next time!

January 19, 2021

Westside Lexus and Steve Machann were outstanding. I am thrilled with my new SUV, and could not have had a more pleasant experience. Steve made the process efficient and enjoyable, and his expertise was in More

by Katherine Parsley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham, Travis Buck
Jan 20, 2021 -

Westside Lexus responded

We're so lucky to have you as a Westside Lexus customer, Katherine! It makes our day to hear that Steve made your car-buying experience so special. We wish you many safe and happy miles in your new SUV!

...
464
...