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Westside Lexus

Houston, TX

4.8
7,033 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,033 reviews

March 24, 2016

Lexus RX350 Purchase I am happy with my Lexus RX350. The service provided by Westside Lexus and service representative Laura Brown is awesome! I highly recommend Westsid More

by Lexusgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2016

Always prompt and thorough Thank you for the excellence of your service, detail oriented approach, and promptness. I always appreciate Westside Lexus staff and systems. I like More

by Glinkenhoger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2016

Awesome Serrvice!! Dropped in unannounced and was treated as if I had an appointment. They serviced my vehicle with speed and efficiency and had me on my way in a very s More

by aharris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2016

Excellent service! Called and said my dash was in and could I bring car that afternoon. Had car ready the next day as promised and even washed it! Did what they said, wh More

by Wanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie, don't know last name, in service department, Louis Blackmon
March 22, 2016

Lexus ES350 Purchase I'm very pleased with my new vehicle and the great service from Lurie Keener and James Vu. I will definitely consider buying my next vehicle from thi More

by jKegger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lurie Keener
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
March 21, 2016

First time visit this was my first time going to this location. The customer service was awesome everyone was friendly and the atmosphere was great. the time of servic More

by cgarza1002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garza
March 21, 2016

Fast, Friendly Service My experience at West Side is always so easy when getting my car serviced. I had a Lexus for 8 years and used Westside and never once had a bad exper More

by PattiInTX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas, Louis Blackmon
March 21, 2016

Latest Service on IS 350C Jacob Hershman is an excellent service representative ensuring all work is fully described and completed. I highly recommend Westside Lexus and partic More

by LWB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2016

David was great provided Excellent and efficient service! David was friendly and professional, providing prompt and excellent service, I was in and out very quickly - really appreciate such high quality servi More

by Lori777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Harvey
March 19, 2016

Service help Was able to get me in the next day and replace my tire. Mary was helpful with the tire warranty information, The service center was very welcoming. More

by Nikkmo31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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