Westside Lexus

Excellent service as usual I have been dealing with Westside Lexus, sales and service for 11 years and have always been impressed by and extremely satisfied in all dealings. I have been dealing with Westside Lexus, sales and service for 11 years and have always been impressed by and extremely satisfied in all dealings. More

25k service Waiting area has all the amenities required to make the wait a productive one. Rep was very courteous and I'm pleased with the service. Waiting area has all the amenities required to make the wait a productive one. Rep was very courteous and I'm pleased with the service. More

Another good experience at Westside Over the past 17 that I have done business with Westside Lexus I have always received honest and professional service. The last one service with Dave Over the past 17 that I have done business with Westside Lexus I have always received honest and professional service. The last one service with Dave Haas was excellent as have all the previous ones with Dave. Service was done in as promised and I did not have to wait for long before being advised that my car was ready to go. More

Always exceptional Always accommodating, exceptional service! I appreciate the loaner while my car was being serviced in a timely manner. My personal service respresenta Always accommodating, exceptional service! I appreciate the loaner while my car was being serviced in a timely manner. My personal service respresentative is helpful and knowledgeable! More

15,000 check up Fred Hernandez always gets me in when I am driving to Westside from Beaumont. The guys are quick and thorough in their work.the waiting is usually cle Fred Hernandez always gets me in when I am driving to Westside from Beaumont. The guys are quick and thorough in their work.the waiting is usually clean and tidy. A loanerisusually available when needed. More

Service Chris Nemoto is always verynhelpful and follows through promptly whenever I have a question. I will never hesitate to take my Lexus to Westside for se Chris Nemoto is always verynhelpful and follows through promptly whenever I have a question. I will never hesitate to take my Lexus to Westside for service based on the attention Chris provides. More

Easy to do business with Found my car buying experience to be very positive. I felt that all the Lexus representatives I interacted with during the process really listened to Found my car buying experience to be very positive. I felt that all the Lexus representatives I interacted with during the process really listened to my questions, requests and concerns. They made the car buying experience easy and without stress. More

Great service Fast, did what they said they were going to do. A very pleasant experience. The whole process is seamless, from appointment to loaner to Car being p Fast, did what they said they were going to do. A very pleasant experience. The whole process is seamless, from appointment to loaner to Car being picked up after service. More

Great service, great waiting area!! We went in for a 60,000 mile check up and all necessary work and the cost was explained upfront to me before the work was done. They gave us a loaner We went in for a 60,000 mile check up and all necessary work and the cost was explained upfront to me before the work was done. They gave us a loaner car completely free of charge so that we can leave to run arrands. We were called when the work was done in less time than what was promised. When we were waiting to pick up our car, the waiting area had water and specialty coffee machine that made it very inviting to wait. Their waiting area was absolutely the best among all the dealerships that we visited in the past. Keep up the great service!! More

oil change I understand that there were many customers at that time, but taking 2 hours for oil change was high. In Naperville, Illinois it used to take 1/2 or 1 I understand that there were many customers at that time, but taking 2 hours for oil change was high. In Naperville, Illinois it used to take 1/2 or 1 hour at max. I had been their customer for more than 15 years. More