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Westside Lexus

Houston, TX

4.8
7,040 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,040 reviews

January 05, 2016

Great Customer Service Andrew is great to work with and I definitely recommend him over other service advisors at the dealership. He always make sure the issue gets resolve More

by Mk2528
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew Nagler
January 01, 2016

Professional Totally professional from first contact to delivery. The entire process was very smooth...easily resolved sales price and value of my trade-in as well More

by CB
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Frank Mata, Ty Stansbury, Frank Mata
December 26, 2015

Couldn't be happier This is the 5th RX350 I have bought from Westside Lexus, all from Mary Margaret Montgomery. I have been very pleased all 5 times. She and the dealer More

by Red09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mary Margaret Montgomery, Stephania, Gary, and Bob, Bobby Donaldson, Gary Bechtold
December 23, 2015

Great Service after you buy your car Lexus has made it easy for me to maintain service on my car. I feel confident driving my vehicle short distance or long , knowing I can call Lexus fo More

by Saulsa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra- service. John Parrish salesman, Josh Guerra, John Parish
December 21, 2015

not good customer service From the time I bought my car I started to have problems.I will never buy another lexus again my honda accord never had problems and way cheeper to. M More

by amanda reyna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't know
December 15, 2015

Lexus 2016 The Purchase Experience was professional and courteous. My desires in a new vehicle were properly noted and appropriate models - size, color, and cos More

by 123dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mary Margaret McGowen and assistant as well as delivery specialists.
December 14, 2015

Outstanding! Quick appointments. Professional service. Every time! The waiting areas are stocked with refreshments and very clean. I will continue to bring my v More

by JRH123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas, Dave Haas
December 13, 2015

very professional and personal ! I always receive clear, complte and personal service ! I will continue to use Westside Lexus ! This is the fifth car that I have purchased from West More

by granny that travels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Frampton, Erin Frampton
December 05, 2015

Excellant Great sales experience, no pressure from any of the staff. Everyone was very informative and accommodating as always. This is why I will remain a lo More

by Carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hai Ho, Hai Ho
December 01, 2015

Great Service!!! Very Professional The service was professional and they had a quick turnaround on the service. I will definitely take my car back to that dealership. Great Service More

by ddouglas248
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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