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Westside Lexus

Houston, TX

4.8
7,034 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,034 reviews

June 29, 2015

Perfect service From when I was greeted first until I checked out the service was perfect. Everyone I had contact with was friendly, polite, and knowledgeable. The More

by Joan E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
June 29, 2015

Many Thanks! It was time for a maintenance visit; also needed to address two dash lights that appeared - Check Engine and Check VSC. I am always impressed with th More

by Lexus4Life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hollis and David Harvey
June 28, 2015

Service It was a very good experience. I needed a oil & filter change, brake system flush and inspection report. Mr Tran the Service Consultant work with me a More

by CDP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran & Robert Sheely
June 28, 2015

breaks and tires I had a Great experience, gave diagnosis and good price for the work. Car drives like new and Dave Palmer is the best person to work with! More

by Ginawinters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Palmer
June 27, 2015

In and Out in an hour 36K service foun tires worn. I was given some tire choices which I appreciated. Unfortunately the dealers prices were more tan $150 higher than Disc More

by Lexus owner since 1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
June 23, 2015

Excellent As always my experience is great. The service here at Westside is one of the major reasons why I want to remain a Lexus customer More

by Omad420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hollis is ussuay my advsor, but another lady was in his spot, she was excellent. I forgot her nam, I believe she is Vietnamese.
June 23, 2015

great service Andrew tran was very efficient he had a car waiting for me because he knew I was in a hurry. He called to follow up with me personally and via email. More

by Jheinritz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew tran
June 22, 2015

Efficient and Accommodating I've been taking my Lexus in for regular maintenance at Westside for 3 years. Every experience has been better than the last. Charles and the rest o More

by AmyT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
June 21, 2015

Efficient and Professional Jacob was very professional and efficient; explained my service so it was easy to understand. At the end, checking out was very smooth and fast. More

by LexusFamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob
June 20, 2015

Service experience The mechanics do a thorough job of checking everyone. There is never any pressure to have anything dpne. A detail report is provide so the owner can More

by hjj42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
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