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Westside Lexus

Houston, TX

4.8
7,034 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,034 reviews

June 19, 2015

body repair work The staff was very friendly and helpful. My RX 350 had been in an accident. The body shop made my car look and feel like new again. The only problem More

by ann2246
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
June 18, 2015

Very happy with my certified pre-owned rx350 Jim was very helpful during the entire process of buying my car. I am very pleased. My last car from Westside was brand new and now this one is pre-o More

by NvhLexus2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Fikaris
June 16, 2015

Painless customer service. Service adviser was knowledgeable & worked quickly to finish all paperwork. All problems were resolved in a timely manner by the service department. C More

by garykaty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Addison
June 14, 2015

Best car purchase experience ever The transaction lasted less than 2 hours including trade-in. The salesman is very professional , friendly and personal. The delivery service is quick More

by Zhang123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
June 13, 2015

great customer service I purchased my Lexus 6 months ago and this was my first service. I could not find the service center at first. People were helpful. Overall service More

by dr lexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
charles perkins
June 11, 2015

Recall Although they were extremely busy. The service was excellent. Always friendly and efficient. Work was completed in a timely matter. Had to wait aw More

by moneyw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob
June 09, 2015

Excellent service The service dept gets you in & out quickly without trying to sell additional services. When I picked up my car, they had even filled it with gasoline More

by Tam4634
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Palmer
June 09, 2015

Exceptional Service I drove to Houston from Baton Rouge to visit friends and my car died. I attempted to schedule emergency service with several locations but decided to More

by ETLiz119
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez
June 09, 2015

excellant service Addison Roy and Tracy Harbes are excellent employees. The Westside Lexus is really good, but they are excellant. I would recommend Addidon And Trace More

by glo show
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Addison Roy and Tracy Harbes
June 08, 2015

Service excellence I love the care both my vehicle and I receive here. No pressure recommendations are provided, which I appreciate. I will continue to come here for ser More

by Lexus owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
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