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Westside Lexus

Houston, TX

4.8
7,034 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,034 reviews

May 19, 2015

45,000 mile checkup I was received on time for my appointment. The checkup took a bit longer than I was originally told. But the waiting area was comfortable and offered More

by Judith14935
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
May 18, 2015

Expectation I received and expect a high level of client centric support, technical knowledge and service excellence. I have bought 6 Lexus and will continue to p More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parrish
May 15, 2015

Awesom Jeff was my sales agent and Charlie assisted me with the necessary paperwork. I have bought 5 cars in my driving life time....and this by far has bee More

by kbrou77007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie and Sihn
May 08, 2015

Wonderful Jacob was my service advisor and he did a wonderful job. I was very pleased. Also Glen was great bringing me the car. Taking time from his schedule. B More

by Choncha7797
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob
May 07, 2015

Fuel sensor recall & 30K checkup All went as expected with minimum of hassle. Dave Haas, my service consultant is always very accommodating and delivers on all promises. First Class More

by Priscilla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas
May 06, 2015

great service as usual Westside Lexus definitely has the most friendly and best service among the top dealerships. I have done business with other high end auto services, t More

by hhu77024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh G
May 06, 2015

Second To None What a class act. My entire experience at Westside Lexus was amazing. Everyone was so attentive to my automobile wants and needs. I will be a custo More

by DrJuergens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Chomer, Mike Nelson, Rex Goodson, Bret Aldridge, Trae Pollock
May 06, 2015

Excellent Service And a quick turn around. Was please with everything other than the wait for the Service Center to open. There were a number of cars waiting and most o More

by BaronMarbot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Haas
May 05, 2015

Great experience I always have a good experience at Westside Lexus! Great service. And the Service Center is fantastic and one of the reasons we won't switch brands. More

by Jenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowen
May 05, 2015

Needed some recall work taken care of They went the extra mile and asked me if there were other issues and helped take care of them. Also gave me a full report of other inspections they di More

by Shoby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Addison
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