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Westside Lexus

Houston, TX

4.8
7,034 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,034 reviews

May 04, 2015

service Got new car warranty work that I was not aware was included with vehicle. Oil change and also had alignment done. Got loaner car. Service was very More

by sunline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
May 02, 2015

Efficient, in time and as promised Title says my review. The service was as promised in terms of time and cost. There was no waiting at all. Quality of work is outstanding More

by Lexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can not recall the name
May 01, 2015

Service Had service on my car and they were speedy and no issues. Super nice and the body shop people were super great as well addressing misc concerns More

by Christine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie, Michael
April 30, 2015

Get things done I scheduled an appointment for a recent recall and Josh took care of me. I went in at 9 am, and left 10 minutes later with a loaner. They called me More

by swhsly11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
April 30, 2015

Car repair Great customer service, helped out when my battery went dead on a Saturday 30 minutes before closing. Andrew Tran stayed late to make sure I was taken More

by Sarah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
April 29, 2015

Buying my First Lexus Buying a car is always stressful. But Westside Lexus staff and service was exceptional. The salesmen were very professional and friendly. Will re More

by RCRodriguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sinh Hai Torie
April 29, 2015

Great Service Great service qualified experienced people good customer experience! I would definitely recommend Westside Lexus to other friends in Houston and e More

by eganz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
April 29, 2015

Safety recall Josh Guerra is the service adviser who assisted me. He is cordial, straightforward and effective. You can't ask for more than that. The erst of the More

by asdfghj
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
April 29, 2015

Excellence From the time i hit the curb and popped two tires to the time i got my car back lexus was great. Roadside Assistance got me a tow truck and my car w More

by Mitchnoto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew in service dept
April 28, 2015

recalled service My recalled service finished ontime and a loaner car. they emailed and let me know what need to be done. I'm highly recommended, will come back again More

by Passw0rd
Customer Service
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
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