Westside Lexus

Fabulous customer service!!! Many thanks to Mary Margaret, Stephania, Gina & Kimberly for making my purchase of a new 2015 GS 350 a real breeze! I have purchased 8+ vehicles from Many thanks to Mary Margaret, Stephania, Gina & Kimberly for making my purchase of a new 2015 GS 350 a real breeze! I have purchased 8+ vehicles from Westside Lexus over the years and have never been treated better! Thanks again, Lynda M. Kornbleet More

David Haas provides great customer service! Dave Haas is an excellent service advisor. He scheduled my visit on short notice and I did not have to wait long for the work to be done. Dave Haas is an excellent service advisor. He scheduled my visit on short notice and I did not have to wait long for the work to be done. More

Expect excellence! Upon arrival we were welcomed while in the car by name. (Apparently there is an inconspicuous chip behind the mirror that allows the service departme Upon arrival we were welcomed while in the car by name. (Apparently there is an inconspicuous chip behind the mirror that allows the service department to do this.). It was a surprise, but made the experience personal ! The details and small things, like hot chocolate or other beverages , made a normally tedious errand quite relaxing. We were told a time and the service department adhered to the rime allowed with updates throughout the process! As I titled this review, expect excellence because you are sure to receive it! More

Great experience buying new car I enjoyed working with jay. He was knowledgable and very helpful throughout the process. He made it easy to make my decision. I would reccomend asking I enjoyed working with jay. He was knowledgable and very helpful throughout the process. He made it easy to make my decision. I would reccomend asking for jay. More

As always, great customer service! I will most likely never own anything but a Lexus. Although the service costs a bit more, time is money and the customer service is so worth it. Dav I will most likely never own anything but a Lexus. Although the service costs a bit more, time is money and the customer service is so worth it. David Palmer is the best! We have worked with him for years. He is one of many that makes the experience so pleasant. It is also really fun getting to drive the brand new loaners each time you take your car in for service. More

welegores very satisfied. the staff are very helpful and courteous and the facility offers a comfortable place to do business. thanks to jay bertrand for the wo very satisfied. the staff are very helpful and courteous and the facility offers a comfortable place to do business. thanks to jay bertrand for the wonderful buying experienced. More

The best experience ever I highly recommend Westside Lexus to all my clients and friends. They do whatever it takes to get what their customers want. My sales representative I highly recommend Westside Lexus to all my clients and friends. They do whatever it takes to get what their customers want. My sales representative Ms. Chong Lee is super friendly and always greets me. Please look to promote her to upper management. The rest of the management staff (especially Steve Machann & Gary Cohen), finance manager staff (Homer Hsu & Paul Rockett), new car prep manager Sam Lee and staff, and the new car delivery specialist Kimberly Olsen were all superb and on-point. Give them all a BIG KUDOS from me and I hope Lexus Corporate will surprise them all with something special to remind them what a great job they are doing. I have so many more positive things to say but I have to cut it short. I am more than a 100% satisfied customer on my new 2015 Lexus RC F!! More

Relentless pursuit of excellence Always first class in every way. Everyone is courteous, efficient, knowledgeable and helpful. Consistently excellent in my almost twenty years of ex Always first class in every way. Everyone is courteous, efficient, knowledgeable and helpful. Consistently excellent in my almost twenty years of experience with this dealership. More

Excellent Customer Care Prompt response and able to adapt to my timing needs. Chris Nemoto was extremely helpful and he provided top quality customer service. It was a smoo Prompt response and able to adapt to my timing needs. Chris Nemoto was extremely helpful and he provided top quality customer service. It was a smooth experience. More

Great Customer Service. Got me a loaner car at the last minute. Everyone is so friendly. Easy to schedule. Very satisfied with my vehicle. Would recommend this dealership. Got me a loaner car at the last minute. Everyone is so friendly. Easy to schedule. Very satisfied with my vehicle. Would recommend this dealership. More