Westside Lexus

My experience in the past before working with Mr. Charles Perkins was horrible! I hated to get my oil change because the customer service representatives did not seem interested in assisting me. I always h Perkins was horrible! I hated to get my oil change because the customer service representatives did not seem interested in assisting me. I always had to wait although I had an appointment and it was not the type of service I was use to. The last time I was in the dealership, I made up my mind that I will find another dealership. As I was waiting again, I watched Mr. Charles Perkins assist several customers and he treated them all the same. As I watched I found myself envious of the customers that he helped and I made sure I would request my next appointment with him. I received the same service that he gave all of those other customers before me and he is the reason that I have returned back to Westside Lexus! More

As always the personal service by our sales representative was excellent. Buying an automobile at Westside makes it a enjoyable experience. I will definitely consider Westside for my next au representative was excellent. Buying an automobile at Westside makes it a enjoyable experience. I will definitely consider Westside for my next auto purchase. More

Lexus 45,000 Mile Service and Repair Had my 45,000 mile service and my bumper repaird so this involved 2 different departments. They both did an excellent job and kept me informed. I am Had my 45,000 mile service and my bumper repaird so this involved 2 different departments. They both did an excellent job and kept me informed. I am very pleased with the service which is why I own Lexus vehicles. More

My advisor, Jeremy Reardon, was friendly, polite, and helpful. He offered me a loaner car immediately. He notified me when my car was repaired and ready for pick-up. I was satisfied with my experience helpful. He offered me a loaner car immediately. He notified me when my car was repaired and ready for pick-up. I was satisfied with my experience. More

I LOVE my new car!!! But much more than that, I loved the experience of getting my new Lexus with Mary Margaret! Her knowledge, professionalism and friendliness made the entire experience so easy and co the experience of getting my new Lexus with Mary Margaret! Her knowledge, professionalism and friendliness made the entire experience so easy and comfortable. Mary went above and beyond to make sure that I had all the information I needed to make the right decision in selecting my new car. I so appreciate the time and patience she and Stephania took with me and I can confidently say that I will be a loyal Lexus customer. Thank you Westside Lexus for such a warm welcome into the Lexus family! More

Josh - Great person to work with. The only thing that Josh - Great person to work with. The only thing that I'm not happy with was the fact that Lexus told me that I need it to change front and back brea Josh - Great person to work with. The only thing that I'm not happy with was the fact that Lexus told me that I need it to change front and back breaks ($365 EACH SET). I did it with a friend and come to find out that my back breaks were in perfect conditions - not a very good thing about your Lexus dealership. I talked to Josh about it and he told me it was a typooo (very expensive mistake almost $365) - Thanks God I had a good friend close by. Other than that I always get great customer service! More

Everyone I came in contact with was really professional w/a hometown feel...I felt they new me for years - very friendly and cordial. I had the feeling they had known me for years, not just minutes. It w w/a hometown feel...I felt they new me for years - very friendly and cordial. I had the feeling they had known me for years, not just minutes. It was one of my best buying experiences ever!. I would appreciate it if Danny could secure a second key...which he said he would try to get for me. Overall I really enjoyed Danny's personal attention and friendly personality, and Mr. Rockett (forgot his first name) made the paperwork easy and was very friendly which relieved any inhibitions I may have had. I sincerely thank these two men for making my experience the best I have ever experienced. Thanks again, Merle More

Sinh Pham is very helpful and kindness. He can pursue any demand of the customer as just want satisfy them . hard working, friendliness , i would recommend him to any buyer demand of the customer as just want satisfy them . hard working, friendliness , i would recommend him to any buyer More

Everyone is very helpful, courteous, and attentive. I feel confident when I take my car to Westside Lexus that I will not receive service I have not requested or charged for things I do not need. My car feel confident when I take my car to Westside Lexus that I will not receive service I have not requested or charged for things I do not need. My car stays in excellent running order due to this care by the service dept. My Lexus LS 400 lasted 14 1/2 years, and my LS 430 is now 9 years old. Thank you. More

David Wasaff handled my sale. He was very professional, not pushy or forward. He answered all my questions and made sure I saw the certified pre-ownded Lexus vehicles on the lot. I knew what I wanted and not pushy or forward. He answered all my questions and made sure I saw the certified pre-ownded Lexus vehicles on the lot. I knew what I wanted and am a Lexus owner. The effort, care and attention to detail that David gave was excellent. I would use David for my next vehicle purchase and of course it would be a lexus. Maria Theresa Wasson 281 381 4686 More