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Westside Lexus

Houston, TX

4.8
7,126 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,126 reviews

November 20, 2014

Overall satisfied All-in-all I was very satisfied with the service at Westside Lexus. Everyone is always very friendly and efficient. The only problem I had was the fac More

by JJ4now
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
November 18, 2014

GREAT MY SALESMAN HAI HO HAS BEEN THE BEST SALESMAN I HAVE EVER SEEN AT A DEALERSHIP,AND I HAVE SEEN PLENTY.THANK YOU HAI.I WILL COME BACK FOR MY NEXT CAR. More

by jat12151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HAI HO
November 13, 2014

Customer Service at its Finest! Take note Mercedes Benz Best customer service from a dealership I have ever had better than Mercedes Benz. I own a G55 and don't get the same level of service from my Merced More

by noeesp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Garcia
November 03, 2014

Purchase of vehicle on-line I purchased an 11 year old RX 330 online (without test drive or seeing in person). Doug Phillips was professional in all aspects of the transaction. T More

by wortham
Recommend Dealer
Yes
Employees Worked With
Doug Phillips
October 31, 2014

New car warranty service in for first well-baby on my new ES; all went quickly and efficiently. Laura Brown did a good job of handling my first service on the car. More

by lhstern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Brown
October 30, 2014

Good Job, Laura Brown and Westside Lexus Laura Brown coordinated the 45,000 mile check of our RX350 Lexus in a time-effective way. Additional maintenance items were accomplished, making our More

by Robert Quitzau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Brown
October 24, 2014

Hai Ho - gave superior customer Service! This is how Customer Service is supposed to be! Met me at door, loaner car ready, was dead on on how long it would More

by Ehkthr
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hai Ho
October 23, 2014

Westside Lexus is great! Not much to say except I have been a Lexus buyer since 1996! I would that think that speaks for the sales and service at Westside. More

by cynthia.huettel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred in service
October 22, 2014

Best Service Anywhere Westside Lexus provides the best customer service I have ever received. It will be hard to purchase another manufacturer's automobile, just because of More

by farscape1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Perkins & Jeff Margolis
October 09, 2014

Another GX! I had a great experience with Lexus again. Outside of having a good experience with my previous Lexus, the service is what made me return. My sales pe More

by kimbod34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle and Homer
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