
Westside Lexus
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Overall satisfied All-in-all I was very satisfied with the service at Westside Lexus. Everyone is always very friendly and efficient. The only problem I had was the fac All-in-all I was very satisfied with the service at Westside Lexus. Everyone is always very friendly and efficient. The only problem I had was the fact that my car was not dried off after the car wash. I was going to go back in and ask them to have someone dry my car so it wouldn't have water spots but I had an appointment I had to get to. Even with that small problem I would still recommend this dealership for anyone who needs service on their Lexus. More
GREAT MY SALESMAN HAI HO HAS BEEN THE BEST SALESMAN I HAVE EVER SEEN AT A DEALERSHIP,AND I HAVE SEEN PLENTY.THANK YOU HAI.I WILL COME BACK FOR MY NEXT CAR. MY SALESMAN HAI HO HAS BEEN THE BEST SALESMAN I HAVE EVER SEEN AT A DEALERSHIP,AND I HAVE SEEN PLENTY.THANK YOU HAI.I WILL COME BACK FOR MY NEXT CAR. More
Customer Service at its Finest! Take note Mercedes Benz Best customer service from a dealership I have ever had better than Mercedes Benz. I own a G55 and don't get the same level of service from my Merced Best customer service from a dealership I have ever had better than Mercedes Benz. I own a G55 and don't get the same level of service from my Mercedes Dealership. More
Purchase of vehicle on-line I purchased an 11 year old RX 330 online (without test drive or seeing in person). Doug Phillips was professional in all aspects of the transaction. T I purchased an 11 year old RX 330 online (without test drive or seeing in person). Doug Phillips was professional in all aspects of the transaction. The vehicle arrived in the exact condition as Doug explained and as a precaution, I had the vehicle inspected by the local Lexus dealership. All checked out in excellent condition. I highly recommend doing business with Doug and Westside Lexus. More
New car warranty service in for first well-baby on my new ES; all went quickly and efficiently. Laura Brown did a good job of handling my first service on the car. in for first well-baby on my new ES; all went quickly and efficiently. Laura Brown did a good job of handling my first service on the car. More
Good Job, Laura Brown and Westside Lexus Laura Brown coordinated the 45,000 mile check of our RX350 Lexus in a time-effective way. Additional maintenance items were accomplished, making our Laura Brown coordinated the 45,000 mile check of our RX350 Lexus in a time-effective way. Additional maintenance items were accomplished, making our vehicle ready for a trip. Bob Quitzau More
Hai Ho - gave superior customer Service! This is how Customer Service is supposed to be! Met me at door, loaner car ready, was dead on on how long it would - gave superior customer Service! This is how Customer Service is supposed to be! Met me at door, loaner car ready, was dead on on how long it would take, and met me personally when I picked car up! Well done! More
Westside Lexus is great! Not much to say except I have been a Lexus buyer since 1996! I would that think that speaks for the sales and service at Westside. Not much to say except I have been a Lexus buyer since 1996! I would that think that speaks for the sales and service at Westside. More
Best Service Anywhere Westside Lexus provides the best customer service I have ever received. It will be hard to purchase another manufacturer's automobile, just because of Westside Lexus provides the best customer service I have ever received. It will be hard to purchase another manufacturer's automobile, just because of the excellent service department and the respect the sales staff affords. More
Another GX! I had a great experience with Lexus again. Outside of having a good experience with my previous Lexus, the service is what made me return. My sales pe I had a great experience with Lexus again. Outside of having a good experience with my previous Lexus, the service is what made me return. My sales person, Kyle is very laid back and makes you want to buy a car, even if you didn't plan to. No one ever likes the guy who does the numbers, unless they have perfect credit, but Homer found a way to make it a pleasurable experience. More