
Westside Lexus
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Being that this was going to be the first car I purchased on my own, I was a bit apprehensive about how easy the process was going to be. Boy, was I wrong! Clarence could not have been more wonderful. His on my own, I was a bit apprehensive about how easy the process was going to be. Boy, was I wrong! Clarence could not have been more wonderful. His customer service skills are the best I have ever seen. Clarence has earned me as a lifelong client. More
Repeat customer - third Lexus because of reliability and excellent customer service. Always friendly. Easy to arrange, and professional. Highly recommend Westside to everyone. Service area is clean, nice am excellent customer service. Always friendly. Easy to arrange, and professional. Highly recommend Westside to everyone. Service area is clean, nice amenities but I normally only wait 2-3 minutes for pick up and drop off More
Overall review is excellent. The technician performs a thorough review of the vehicle and emails the details to you. (Like that) Need to get extended warranty - parts are expensive. thorough review of the vehicle and emails the details to you. (Like that) Need to get extended warranty - parts are expensive. More
Yes but expensive service. dealership is great but maintenance is extremely. I guess I have to get used to the fact that a luxury car is luxurious maintenance Wow maintenance is extremely. I guess I have to get used to the fact that a luxury car is luxurious maintenance Wow More
I needed to have my car serviced on short notice, as my mother passed away and my wife and I need to drive to Indiana. Dave Haas, as usual, was very helpful and accommodating. We own two Lexus vehicles, an mother passed away and my wife and I need to drive to Indiana. Dave Haas, as usual, was very helpful and accommodating. We own two Lexus vehicles, and Dave is a big reason I have them serviced at West Side Lexus. More
Andrew provided outstanding customer service! He was able to get a reduction in the cost of replacing a failed motor in one of the seat controls. It would have been difficult for me to replace the part witho to get a reduction in the cost of replacing a failed motor in one of the seat controls. It would have been difficult for me to replace the part without that help. More
I've been a Lexus customer for years and I still think Westside offers the best service anywhere! Everyone is slways very friendly and efficient. Thanks guys! think Westside offers the best service anywhere! Everyone is slways very friendly and efficient. Thanks guys! More
Andrew Nagler goes out of his way to provide quality customer service and timely results for his clients. His attitude and approach to placing the customer first is unique and continues to be the sole r customer service and timely results for his clients. His attitude and approach to placing the customer first is unique and continues to be the sole reason I service my vehicle at Westside Lexus. There are many other service advisors who could learn a great deal from the example set by Andrew Nagler. More
Repeat customer. Sales and service departments brought us back. Quality vehicle with superior workmanship. Shopped all competitors and the smooth, quiet ride of the RX 350 was by far the best. back. Quality vehicle with superior workmanship. Shopped all competitors and the smooth, quiet ride of the RX 350 was by far the best. More
Making the appointment online made it very easy. The service advisors were all very helpful, since my service advisor was busy when I arrived. My car was ready as promised. service advisors were all very helpful, since my service advisor was busy when I arrived. My car was ready as promised. More