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Westside Lexus

Houston, TX

4.8
7,108 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,108 reviews

March 26, 2014

I LOVE my new car!!! But much more than that, I loved the experience of getting my new Lexus with Mary Margaret! Her knowledge, professionalism and friendliness made the entire experience so easy and co More

by CMckenzie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowen and Stephania
March 25, 2014

Josh - Great person to work with. The only thing that Josh - Great person to work with. The only thing that I'm not happy with was the fact that Lexus told me that I need it to change front and back brea More

by MRSHODGES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
March 22, 2014

Everyone is very helpful, courteous, and attentive. I feel confident when I take my car to Westside Lexus that I will not receive service I have not requested or charged for things I do not need. My car More

by rjsrochow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Guerra and I think Lucas (I can't recall who put the card on my screen in the car)
March 22, 2014

Sinh Pham is very helpful and kindness. He can pursue any demand of the customer as just want satisfy them . hard working, friendliness , i would recommend him to any buyer More

by hoangjtran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sinh pham
March 22, 2014

Everyone I came in contact with was really professional w/a hometown feel...I felt they new me for years - very friendly and cordial. I had the feeling they had known me for years, not just minutes. It w More

by merleg2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Garza
March 20, 2014

David Wasaff handled my sale. He was very professional, not pushy or forward. He answered all my questions and made sure I saw the certified pre-ownded Lexus vehicles on the lot. I knew what I wanted and More

by mtwasson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wasaff
March 19, 2014

Service personnel are friendly and competent. I left my garage door opener in the returned loaner vehicle. It was found and I was promptly notified and I came to the service location and picked it up. More

by Rgembr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Hollis
March 13, 2014

I always receive excellent service at Westside Lexus with Fred Hernandez as my Customer Service Representative. I would highly recommend Lexus and Westside Lexus Dealership to anyone wanting a quality car a More

by eamburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez
March 11, 2014

Fantastic, no pressure experience. We were treated kindly and with respect and were given a great deal. Will definitely return in a few years to purchase again! More

by Abbystep3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Margolis and Gina Tuttle
March 10, 2014

I've never been so pampered! The Westside Lexus is like being part of a family. They even provided me a loaner car for the day. More

by heightsmom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Hollis
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