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Westside Lexus

Houston, TX

4.8
7,088 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,088 reviews

December 12, 2013

We had been to the dealership in the past and were not at all satisfied and chose another place to purchase our vehicles. We asked our friends Albert and Judy Butler who they had purchased their vehicles fro More

by nj5310
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGown
December 10, 2013

Great experience after coming back so many years later. Just what I remembered from the last time. Keep up the excellent work and customer service! More

by martay1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
December 10, 2013

Going to Westside Lexus Service Center is one of the best experiences one can have when taking their car for service. As soon as you pull in, everyone is as friendly and helpful as can be. The attention to More

by warrent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lorch
December 06, 2013

Absolutely outstanding service. Laura made sure I understood what was being done, the potential costs and options for certain repairs and the timetable involved. She made sure that she and the techni More

by houstonian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
December 06, 2013

Customer service and quality of work is superb. Friendliness is excellent with some staff, just passable with others, with Chris falling into the former. I don't have a comparison of a wholly synt More

by ksuemac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
December 05, 2013

I can't say enough for the pleasant experience in leasing my car. Alex was very patient, kind and professional. Kevin was very helpful also. More

by Gfleming
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
December 05, 2013

This is my 5th or 6th purchase of a Lexus from this dealership and the quality of service has always been first class. I have purchased most of the cars from Mary Margaret . More

by AJYOGI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
December 05, 2013

Needed new Michelin tires for my RX. Fred Hernandez took excellent care of me like family!!! On 3rd Lexus!!! Would recommend to everyone I know! More

by Mnballard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez
November 30, 2013

I was very pleased with the overall service that I received. My customer rep. Mr. Perkins was waiting for me and immediately got me in and my wait time was as he had said. He continued to check to m More

by sportoali
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Perkins and Thanh Nguyen
November 26, 2013

Would not go anywhere else! Have bought 5 cars from them and used service center exclusively. Fast, courteous , efficient and effective service. Usually costs less than estimate. More

by smarsh815
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave haas
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