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Westside Lexus

Houston, TX

4.8
7,676 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,676 reviews

April 12, 2016

Excellent customer service Sinh is awesome! He is willing to work with my busy schedule, prepare all documents in advance to save me time at the dealship. I recommended him to More

by suqid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sinh Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2016

15k Service on RX-350 Laura is very kind, professional, flexible and diligent. She quickly scheduled my appointment. I arrived 30 minutes early, and rapidly took care of me More

by Carlos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2016

Great buying experiance What a great way to buy a new car. Steve M. calls, sets up appointment, we come in check out cars ,paper work ready signed,,and on our way . Gary B. d More

by Randy James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2016

10k service on IS350 Laura is amazing !! Two thumbs up. Was able to get me in and out with a short notice. Appreciate that !! Would def come back to WestSide :) More

by Nursevanessa76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 10, 2016

Outstanding as always! I have always been impressed with the great service that the service advisers have given me! I was very sad to learn that Dave Palmer was no longer wi More

by Jacquees300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2016

Great Experience! This is a great dealership with a great sales team! My salesman, Sinh Pham is excellent! This is the second car I purchased from him and he gives A More

by btriulzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sinh Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2016

Recent Visit Fred Hernandez was a pleasure to work with. He was very professional and courteous. My overall experience with Westside Lexus has always been terrif More

by mitchell, michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2016

Really great service My car came due for its 5,000 mile checkup. I called to set up an appointment and was accommodated within an hour. This was very convenient as I had More

by Ronald LeTard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Clements
April 06, 2016

Routine Maintenance Excellent, knowledgeable staff. It is very easy to schedule an appointment. Once there, the waiting area is well appointed & stocked with refreshmen More

by l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
April 06, 2016

GREAT service! Westside Lexus ALWAYS give THE best service! Fred Hernandez is a pleasure to work with! He is ALWAYS accommodating! I would never buy a car anywhere e More

by Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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